- MultiPlan (Rockville, MD)
- …Promptly triage and resolve escalated EDI issues called into the Multiplan Service Desk .* Independently build and manage the monitoring requirements of ... cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders -...for other team members as well as leads/managers.* Support Manager with team goals and corporate strategies.* Support deployment… more
- General Dynamics Information Technology (Washington, DC)
- …10 + years of related experience **Job Description:** Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT ... improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Manager supporting one of the US Government's premier Agencies,… more
- Randstad US (Bethesda, MD)
- service desk manager . + bethesda , maryland (remote) + posted september 4, 2024 **job details** summary + $30 - $50 per hour + temp to perm + bachelor degree ... + reference1064317 job details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project… more
- Koniag Government Services (Vienna, VA)
- …ID 24200172** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Manager with a Top-Secret Clearance to support ... flexible spending accounts, paid holidays, three weeks paid time off, and more. The Service Desk Manager is to assist and oversee the support of operations… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in Falls Church,… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- General Dynamics Information Technology (Washington, DC)
- …You will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to lead our technical support team, ... recruit and train team members and establish customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE AN IMPACT** + The IT Services Help … more
- American Systems (Chantilly, VA)
- …Federal Government. Responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager . Duties include basic computer help ... troubleshooting for DoD and Federal Government customers under the supervision of the Service Desk Manager . + Provide professional customer service and… more
- BEAT LLC (Falls Church, VA)
- …proficiency. Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. Identifies, ... for supported technology as approved by the Government Task Manager and COR, HDI Support Center Manager ...Task Manager and COR, HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). Experience in this… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... Selection Process:** + Recruiter Pre-Screen + If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 2-3+ years of Asset… more
- Cayuse Holdings (Arlington, VA)
- …V3 or V4 foundations certification. + At least 5 years of experience as a leader/ manager of a service desk with exposure to critical infrastructure domains. ... **Overview** The Service Desk Lead (SDL) will be...cloud certification like Azure or AWS **Reports to:** Program Manager **Working Conditions** + Professional office environment. + Must… more
- V2X (Springfield, VA)
- …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative Branch of ... At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- Marriott (Washington, DC)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- Insight Global (Bethesda, MD)
- …researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep ... [Remote] Department: Project Management Office (PMO) Reports To: Program Manager Job Summary: We are seeking a highly skilled...understanding of service desk technologies and processes, as well… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk lead is responsible for managing daily operations of the service … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract +… more
- IT Concepts (Falls Church, VA)
- …experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, ... to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and… more