- Leidos (Bethesda, MD)
- …environment where you can thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the ... and potential Problem Records and highlight these to the Service Desk Manager. + Update Service...Improvement Activities to share their experience and knowledge and support service enhancement. **Basic Qualifications** + Experience… more
- Guidehouse (Mclean, VA)
- …Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, or ... service skills + Work effectively in a team environment to maintain Service Desk coverage and support model + Proficient in managing multiple tasks at… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- The MITRE Corporation (Mclean, VA)
- …make, then choose MITRE-and make a difference with us. The MITRE Service Desk is seeking a talented Executive/VIP Support Technologist to join our Service ... Executive/VIP support needs and provides weekly reporting to Service Desk leadership + Diagnose and resolve technology issues, including Windows, macOS,… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** + GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This ... security, and usability. The candidate will conduct all necessary technical Service Desk support activities to ensure systems are strong, robust,… more
- CAI (Washington, DC)
- …Spanish speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support ,Help Desk Support ,Remedy Help Desk **Certifications:**… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …to ensure a timely resolution. + Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. ... remedial actions to correct problems based on knowledge of system operation. + Provides support to end users on a variety of issues. + Identifies, researches, and… more
- Trace Systems Inc (Washington, DC)
- …contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 ... Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . + Experience must include at least two of… more
- General Dynamics Information Technology (Washington, DC)
- …and instructional development, candidates must have at least 5 years of experience in technical service desk support operations, end user support , and ... **Job Description:** Transform technology into opportunity as an **Instructional Developer/IT Support Trainer** with GDIT. A career in enterprise IT means connecting… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer… more
- General Dynamics Information Technology (Washington, DC)
- …will be trusted to manage high-impact teams across several functional areas including, Service Desk , Deskside Support , A/V Conferencing/Meeting Support ... (Washington DC, San Antonio TX, and Charleston SC). Overall responsibility for Service Desk , Deskside Support , A/V Conferencing/Meeting Support , and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... not limited to: + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the… more
- General Dynamics Information Technology (Washington, DC)
- …operations. + Serves as a single point of contact (POC) for support issues involving IT support , service desk and desk side as well as IMAC and ... Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate...special projects. Responsible for inventory control within the IT Support team. + Works to insure Service … more
- Indigo IT, LLC (Washington, DC)
- …plus (3+) years of experience+) years' experience. + Experience in a service desk , call center, or other support role providing problem resolution of systems ... skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical ... Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- Randstad US (Bethesda, MD)
- …+ Develop and write detailed white papers on best practices for service desk operations, focusing on government support . + Collaborate with internal teams to ... white papers on best practices for service desk operations, focusing on government support . + Collaborate with internal teams to gather necessary information… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …SECRET CLEARANCE IS REQUIRED CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a large project for a ... ** Service Desk Analyst** **Category:** Service...federal government client. The Service Desk Analyst will provide IT support via...Service Desk Analyst will provide IT support via phone, email, and chat; our team is… more
- Ankura (Washington, DC)
- … support of all Ankura end users. As the first point of contact into the support system, the Service Desk Technician will provide technical support ... and track incidents through to resolution/escalation. + Provide guidance and support to Junior Service Desk Technicians and technical teams as appropriate .… more