- Leidos Holding (Washington, DC)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... field (can substitute with experience)- 10 Years of Experience- Information Assurance Technician (IAT) Level II- Must possess a Cisco Certified Network Professional… more
- Koniag Government Services (Arlington, VA)
- …Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration...in the heart of our nation's capital. As a Service Desk Technician / Help… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** SSBI (T5)...solutions. + Able to manage one or more customer service or service desk functions… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** ... review training material and user alerts. + Engage other service desk resources or appropriate service...+ Provide statistics for the weekly Service Desk report on call trends. + Top Secret… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS ... of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Information Security **Skills:**… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. +… more
- General Dynamics Information Technology (Arlington, VA)
- …Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- General Dynamics Information Technology (Washington, DC)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** **Field Service Technician ** **Top Secret Security Clearance is required** ... impactful, and mission-critical. Join our team as a** **Field Service Technician ** **and make an impact on...sites, as required to support the Doral Headquarters Enterprise Service Desk .** **Create and/or update standard operating… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... enhance and optimize the services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in the implementation of an… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Navy Pentagon,...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- CACI International (Washington, DC)
- …+ Bachelor's degree with 4 years of relevant experience + Experience in a Help Desk / Service Desk environment + Current DoD 8570 IAT Level II certification ... Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up...be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... or uniquely applicable experience. + Ability to obtain and maintain a Secret clearance (post-employment) + Computer skills: requires advanced knowledge in Microsoft… more
- Vectrus (Washington, DC)
- …in a frequently changing environment, and maintain and update the NIPO "Process Desk Guides - (PDGs)" under their cognizance, which functions as an "operations ... portal. + Navy IPO Voice over Internet Protocol (VoIP) Technician : + Manage the day-to-day operations of the NIPO...changing environment, and develop, maintain and update NIPO "Process Desk Guides - (PDGs)" under their cognizance, which functions… more