- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support ... facility in Washington DC. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to… more
- General Dynamics Information Technology (Arlington, VA)
- …Clearance Level:** Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Westat (Rockville, MD)
- **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is currently seeking experienced bilingual ... help desk agents to work 40 hours...and speak clearly in both languages. * Must exhibit professional courtesy and proper phone etiquette when speaking with… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...members of the deskside support staff will also provide technical support to the senior management offices and senior… more
- ICF (Reston, VA)
- …support upcoming needs with our federal customers. **The Work** The Help Desk Analyst is responsible for providing frontline technical support to end users, ... resolution of issues. This role will involve coordinating with technical teams to collect, clarify, analyze and translate requirements...experience working with or as a service/ help desk engineer or tech operations professional +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support, Technical Support **Certifications:** Security CE + - ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- Koniag Government Services (Washington, DC)
- …is possible after the probation period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT team. The ... **,** is seeking a Mid-Level Audio and Video Technician - Help Desk with a Secret clearance to...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Koniag Government Services (Silver Spring, MD)
- …not limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex technical problems. + Creates and ... Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...all VIP calls are responded to immediately. + Develop professional working relationship with customer to better understand business… more
- General Dynamics Information Technology (Chantilly, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support, Technical Support,Troubleshooting,Writing **Experience:** ... or work experience. + **Required Experience:** 5+ years of help desk experience + **Required Technical...team dedicated to helping you own your career + Professional growth opportunities including paid education and certifications +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates ... Defines requirements and plans project lifecycle deployment. + Supervises professional and technical support personnel performing in...8+ years (or commensurate experience) + 8+ years leading help desk and service desk … more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** ... required:** + Experience working in a call center or Help Desk and Support center organization, providing...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- FIRE (Washington, DC)
- …able to demonstrate: + At least two years of experience at an IT help desk or in a similar technical support environment. + A passion for providing excellent ... a premiere First Amendment advocacy organization, is seeking a dedicated and knowledgeable Help Desk Technician to join our IT support team. The ideal… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation ... Experience: Required Experience: + Active TS/SCI with polygraph + Proven experience as a help desk technicianor other customer support role. + Tech savvy with… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist 3 - Tysons, VA** ID **12654** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...in your skills and expertise through a combination of professional and technical training programs, including leadership… more
- UIC Government Services and the Bowhead Family of Companies (Alexandria, VA)
- **Overview** HELP DESK SPECIALIST (HITS-R): Bowhead seeks a Help Desk Specialist to support the High Performance Computing Modernization Program (HPCMP) ... Bowhead will provide the High Performance Computing Modernization Program (HPCMP) with technical and professional support elements required for the operation of… more
- General Dynamics Information Technology (Washington, DC)
- …None **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery, Technical Support ... to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as...and direction as needed to support staff, to include technical direction. This position is based in Washington, DC… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more