- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all… more
- SAIC (Washington, DC)
- …issues with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset ... **Description** Deskside support Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer… more
- SAIC (Washington, DC)
- …issues with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset ... **Description** Deskside support Engineer with a minimum of 3 years of experience providing desk side support , acting as mid-level engineer specializing in… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- TEKsystems (Washington, DC)
- **Fully onsite in Washington, DC** Description Provides Tier 2 desktop support (telephone, deskside , remote) to users in HW, operating systems (Windows ... experience includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's, laptops, tablets,… more
- KeenLogic (Alexandria, VA)
- …full-time, Monday through Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel based PC and ... the eBusiness team for a more detailed level of support . The Tier II will consult with...business. Qualifications: + Bachelor's and 4 years' experience + 2 years+ of MacOS and iOS support … more
- Indigo IT, LLC (Washington, DC)
- …services and by serving on the Walk-Up Service Desk, where appropriate. They also provide Tier 2 AV/VTC support and participate in the execution of ... and executives) including prompt responses to Tier 2 service desk escalations. + Provide full support...resolves common end-user device incidents and problems, through both deskside support services and by serving on… more
- TEKsystems (Gaithersburg, MD)
- …of about 60 people and this person will be the main POC for those 60 individuals for tier 1 and 2 support . Support will include password resets, windows ... Description: Our customer is looking for a Tier 1/ 2 helpdesk technician to join...Experience - Helping with onboarding and off-boarding employees 3. Deskside Support troubleshooting experience including printers, scanners,… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- CACI International (Arlington, VA)
- …that new services incorporated in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support . Candidates will drive performance ... * * * CACI is seeking a Deputy Operations ( Tier 1 / Tier 2 )...over 25 service agents, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- CACI International (Arlington, VA)
- …ensuring that new services incorporated in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates will be responsible ... * * CACI is seeking an IT Operations Manager ( Tier 1 / Tier 2 )...service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support . Candidates...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- General Dynamics Information Technology (Washington, DC)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 … more
- Koniag Government Services (Arlington, VA)
- …and produce a weekly report. + Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set. + Integrate ... Service Desk Technician with an active Secret clearance to support **KDS** and our government customer in Arlington, VA....+ Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment… more