- The George Washington University (Ashburn, VA)
- …and make recommendations for appropriate resources to purchase. This role provides Tier 1 support .Performs other related duties as assigned. The omission ... supports the design and installation of information networks that support university's information network, by coordinating communications functions related to… more
- SNI Technology (Washington, DC)
- …is not open to C2C or non-US permanent residents. TECHNICAL SKILLS, KNOWLEDGE, ABILITIES 2 minimum years of IT Support experience Professional certifications ... SNI Technology's top client is seeking to hire an IT Support Technician! This role is a short-term contract with a hybrid work schedule during normal business… more
- Creative Financial Staffing (Washington, DC)
- IT Specialist II ( Tier 2 Tech Support ) - On-site - Washington, DCThis role is on-site, and only local candidates will be considered Expected Salary ... fast-paced, innovative setting What will the IT Specialist II do? Provide Tier 2 technical support , handling escalated technical issues and complex IT… more
- The George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... the nation. This senior level position focuses on providing research program support and pre-award and post-award management on behalf of the Biochemistry… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Arlington, VA)
- …help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations, IT Service Desk,Problem Solving,Technical Support ,Troubleshooting **Certifications:** Security… more
- General Dynamics Information Technology (Fairfax, VA)
- …Development **Experience:** 3 + years of related experience **Job Description:** ** Tier 2 Support Specialist** The team supporting ... Tier 2 team. + Provide on-call Tier 2 support outside normal...field. + At least three years (3+) experience in IT system engineering, systems development, systems coding, and programming.… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... position will be at the forefront of all major IT Department initiatives, improvements, and modifications. As such it...technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for… more
- ManTech (Washington, DC)
- …is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- …### to apply! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required **Department:**...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- William C Brown Inc (Chantilly, VA)
- …Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... + Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer … more
- William C Brown Inc (Chantilly, VA)
- Tier III O&M Network Engineer EOE Statement We...aTier III O&M Network Engineerto join our team to support our customer's various wide area networks (WANs) and ... boundary technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...systems, and monitoring performance of firewall systems. + Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA),… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...security clearance. + Minimum three (3) years of overall IT experience, and at least two ( 2 )… more
- Leidos (Rockville, MD)
- …Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance ... currently has an opening for a Help Desk Analyst ( Tier 1). This is an exciting opportunity to use...to telephone calls, email and personnel requests for technical support . + Documents, tracks and monitors the problem to… more
