- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to ... Amentum is seeking ** Tier 2 ** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will...support. + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... position will be at the forefront of all major IT Department initiatives, improvements, and modifications. As such it...technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... Serving as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Qualifications: +… more
- William C Brown Inc (Chantilly, VA)
- …through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the ... Tier II Technician EOE Statement We are...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer 2… more
- Red River (Arlington, VA)
- …the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... Advisory Board (CAB) within a Department of Defense (DoD) IT environment. This position requires a Bachelor's degree in...levels of management. + Proficiency in operating and maintaining Tier 2 Tech Control Helpdesk… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an...support for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating systems and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... schedule installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum… more
- GovCIO (Fairfax, VA)
- …+ Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in… more
- The Boeing Company (Herndon, VA)
- …us. Boeing Defense, Space & Security (BDS), Space Mission System Division seeks an ** IT Support Technician ** to support a proprietary program in the Northern ... within a broad range of engineering disciplines. You will support the IT team with asset management, software licensing and renewal, equipment movement,… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- CoreSite (Reston, VA)
- …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... The VA3 Facilities and Data Center Technician IV must possess an expert level of...shift which requires the ability to regularly work from 2 :00 pm to 10:30 pm EST. Mechanical responsibilities will… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. ... classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk...tools. + Completes root cause analysis and diagnostics for IT related problems and issues utilizing remedy or procedures… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 Desk Side Support Experience. Diploma may be substituted with 4 ... Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior… more
- Compass Group, North America (Mclean, VA)
- …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: Capital One, 1680 Capital One...other managed services. Job Summary Summary: As a Multimedia Technician , you will repair, maintain, upgrade and install AV… more
- Red River (Arlington, VA)
- …have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... switches, encryption devices, network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk functions, adhering to DISAC… more
- NuAxis Innovations (Washington, DC)
- …DC** \# of openings **12** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every ... is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to...contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues,… more
- Red River (Arlington, VA)
- …clear communication skills to effectively supervise tech control employees and maintain Tier 2 Tech Control Helpdesk functions. The ideal candidate will ... possess a strong background in Information Management Operations and IT Service Management (ITSM) best practices. **Essential Duties and...and written reports and updates. + Operate and maintain Tier 2 Tech Control Helpdesk… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support,Information Technology ( IT ) Support **Experience:** 2 + years of related ... Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering… more
- CACI International (Arlington, VA)
- …Travel Required: None Type of Travel: None * * * CACI is seeking an IT Operations Manager ( Tier 1 / Tier 2 ) to join our team in Arlington, VA. The IT ... in the delivery of a broad portfolio of performance-based IT services to DHS CISA ensuring that new services...in the TOC received a standardized onboarding approach for Tier 1 & 2 service support. Candidates… more