- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- Competitive Range Solutions, LLC (Washington, DC)
- …Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day administrative ... end-user downtime, increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist is primarily responsible for providing… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act as...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- IT Veterans (Washington, DC)
- UC/VoIP Technician II Washington, DC . Information Technology Apply Now Job Summary: IT Veterans is currently seeking a UC/VoIP Technician II to join our ... of conference center equipment + Escalate IT issues to Tier III when needed + Provide workstation (thick and...education level + Must possess current DoD 8570 IAT II or IAM II certification + Experience… more
- Lumen (Mclean, VA)
- …world and shape the future. **The Role** We have an immediate opening for Field Technician II at the McLean Gateway **.** Under minimal supervision and utilizing ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...established guidelines, procedures, and/or policies the Technician is responsible to effectively perform all functions required… more
- Leidos (Washington, DC)
- …management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II /III service support to customers in person and over the ... of Leidos has an opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware...Manager ticketing system. + Current DoD IAT at Level II certification, Security+ CE. **Preferred Qualifications:** + Active Computing… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …lifecycles and sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also responsible for ... when performing work in restricted spaces. + **Certifications:** DOD-8570 IAT II certification required; Sec+ CE required + **Preferred Skills:** Communication… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding level of customer ... service by providing direct Tier II Customer Service Center support to...Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification + Familiar with Joint… more
- NANA Regional Corporation (Arlington, VA)
- …users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to ... retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- Koniag Government Services (Silver Spring, MD)
- …may include, but are not limited to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours ... a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver Spring, Maryland.… more
- ProSphere Tek (Bethesda, MD)
- …Install, modify, or relocate telephones. System Operation. Assist the Lead Engineer with providing Tier I and II triage functions such as repair and restore ... International, Inc. (ATL), a PSI company, is seeking an Avaya Communications Management Technician to join our team at the Walter Reed Medical Center in Bethesda,… more
- Node.Digital (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... Tier 1 Technician /Specialist Location: Arlington, VA...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- SMX (Fort Belvoir, VA)
- …Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help Desk personnel + Ensure ... all IT SM tickets to completion + Provide 24/7 Tier 1 support for all environments and networks supporting...to starting work; DoD 8140 / 8570.01-m requirements: IAT II /IAM I + Bachelor's degree in an area related… more
- Leidos (Bethesda, MD)
- …you can thrive, keep reading!** Leidos is looking to fill a AV Technician /Service desk Technician position to support the National Media Exploitation Center ... + Properly document initial troubleshooting and triage steps and escalate to Tier 2/3 support teams when appropriate to resolve more complex customer issues.… more
- General Dynamics Information Technology (Arlington, VA)
- …seeking a customer service centered Service Desk Specialist to provide timely and professional Tier I- II support to users. To be successful in this position you ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- General Dynamics Information Technology (Springfield, VA)
- …24x7 Support Technician , is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure AQL/SLA Compliance and support of data center & ... enterprise systems in a 24/7 mission critical environment. The Operations Support Technician also provides oversight of the incident management process and the… more
- William C Brown Inc (Springfield, VA)
- …This is a mid-level position into a 24/7 operations groupThe 24/7 operations technician actively provides tier 2+ network monitoring and systems administration & ... of computers running on one or more operating systemsThe 24/7 operations technician is responsible for the operations, maintenance, and monitoring of data center… more