- UKG (Ultimate Kronos Group) (Weston, FL)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- IQVIA (Miami, FL)
- …and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager , and/or a leadership role in a specific CDM task ... escalation , workload projections, and provide technical expertise. + Lead direct negotiations with customer, eg, timelines, financial, process, resources. +… more
- IQVIA (Miami, FL)
- …management; communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Comply with Good Clinical Practices (GCPs), applicable regulatory ... and internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + With guidance,… more
- Deloitte (Miami, FL)
- Epic Phoenix Lead and Builder Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ... Phoenix Lead & Builder you will have the ability to...Testing, Upgrades, and Activation. Under direction of the Applications Manager , the Application Analyst I/II is a specialist in… more
- Deloitte (Miami, FL)
- Epic Hospital Billing Lead and Builder Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions professional who ... wants to work in a collaborative environment. As an experienced Epic Hospital Billing Lead and Builder professional, you will have the ability to share new ideas and… more
- Deloitte (Miami, FL)
- Epic Analyst Orders Lead and Builder Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions professional who ... wants to work in a collaborative environment. As an experienced Epic Analyst Orders Lead and Builder professional, you will have the ability to share new ideas and… more
- Wells Fargo (Miami, FL)
- **About this role:** Wells Fargo is seeking a Market Sales Manager in Wealth and Investment Management as part of Wells Fargo Advisors. We are seeking a driven and ... experience in growing asset flows and fostering liability growth. The Market Sales Manager will have a proven ability to partner with leadership share best… more
- Danaher Corporation (Hialeah, FL)
- …with diagnostic tools that address the world's biggest health challenges. The Manager Production Operations is a hands-on and facilitative leader responsible for ... In this role, you will have the opportunity to: + Operational Leadership: Lead and supervise production supervisors and planning team to ensure smooth operations and… more
- AIG (Miami, FL)
- …collaborate with the Global Network Partner Operations & Performance Manager , Regional Service Delivery Managers, AIG Producing Offices (underwriters, multinational, ... needed) to resolve service delivery issues in alignment with MN Escalation Protocol, providing feedback on related experience/learnings for systemic improvement +… more
- Deloitte (Miami, FL)
- …long-term, onsite client service delivery. Work you'll do/Responsibilities The Applications Manager oversees the Application Analyst I/II who is support their ... and resolves production support issues during Activation as applicable. Initiates escalation procedures. Identify potential issues and refer more complex issues,… more
- Deloitte (Miami, FL)
- Workday Manager - Managed Services Deloitte is committed to a culture of professional growth and skills development along with unrivaled apprenticeship and ... with an international team? Join us! Work you will do As a Workday Manager within Managed Services you'll have overall responsibility for Workday support for the… more
- Amazon (Miami, FL)
- …this sounds exciting to you, please read on. As a Senior Media Product Manager , you will be responsible for partnering with key internal stakeholders (such as media ... Canada, Australian and New Zealand), while also capturing local nuances. You will lead the collaboration with regional agency partners to manage data pipelines and… more
- WheelHouse IT (Fort Lauderdale, FL)
- …technical professionals while driving sales growth and customer satisfaction. The Account Manager is responsible for client retention and growth, leading a team of ... six to success. Key Responsibilities: Team Leadership: + Lead and mentor a team of technical professionals, ensuring...and recommending tailored IT solutions. + Act as the escalation point for complex technical issues, ensuring prompt resolution… more
- H&R Block (North Miami, FL)
- …are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk, providing phone ... to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …whatever gives you purpose. We're united by purpose, inspired by you. The Senior Manager Product Support manages a team of professionals to drive support to UKG ... customers. As a Senior Manager you will work to develop the team objectives...within the organization. Primary/Essential Duties and Key Responsibilities: . Lead and coach a team of managers on the… more
- VentureTech Solutions (Plantation, FL)
- …IF SO, WE WANT TO HEAR FROM YOU TODAY! Position: Customer Service Team Lead (CSTL) Compensation: $20/HR - Hourly Base Rate + Bonus(es) Benefits offered: 401k ... The CSTL will also be capable and available to receive and/or handle any escalation calls from our clients who have enrolled into our certified and compliant debt… more
- Paycom Online (Miami, FL)
- …clients to 100% usage and adoption of the Paycom solution. They lead communications with internal and external stakeholders and project personnel, ensuring timely ... Achieves results by organizing time effectively and utilizing self-management habits that lead to increased productivity. + Manages and allocates resources to ensure… more
- TD Bank (Doral, FL)
- …role in customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities + Independently resolves customer issues, errors ... their needs + May act as a point of escalation for Customer questions or concerns + May perform...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Deloitte (Miami, FL)
- …service delivery. Work you'll do/Responsibilities Under direction of the Applications Manager , the Application Analyst I/II is a specialist in their respective ... and resolves production support issues during Activation as applicable. Initiates escalation procedures. Identify potential issues and refer more complex issues to… more
- Carnival Cruise Line (Miami, FL)
- …infrastructure. + Support: * Act as the highest level of engineering escalation for issues encountered. * Provide system support and troubleshooting expertise as ... solving, and root cause analysis with the ability to lead teams through this process. + Flexibility to adjust...+ Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director… more