- Henry Ford Health System (Troy, MI)
- …months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must be dependable. ... Attend training and development sessions or continuing education opportunities offered by Customer Service and maintain enhanced skill levels and performance. +… more
- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Hart Medical Equipment (Grand Blanc, MI)
- …Understanding and striving to meet or exceed department metrics while providing excellent customer service . . Making sales or recommendations for products or ... general education degree (GED). . 6 months of relevant customer service experience preferred. Skills & Abilities...employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind… more
- TEKsystems (Troy, MI)
- …Customer , Service , data, entry, mortgage, insurance, call , center , contact, center , customer service , call center , data entry, inbound ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- TEKsystems (Troy, MI)
- …professional manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using ... Job Title: Mortgage Customer Service Representative Job Description We...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... Mortgage customer service position available. Hybrid elgible...more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per … more
- TEKsystems (Troy, MI)
- …professional manner. - Outbound calls are also often necessary. Qualifications: - 1 year of call center customer service experience - efficient in using ... NOW HIRING Customer Service Representatives in Troy, Michigan!...more and sometimes less, depending on how long each call lasts. - This person will be responsible for… more
- TEKsystems (Lathrup Village, MI)
- …various accounting transactions. Skills data entry, Customer service , member service , call center Additional Skills & Qualifications - Outgoing, ... must truly love people to work here. - Previous retail/ customer service experience. - Call Center and/or financial institution experience is a plus. -… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **_Equal Opportunity Employer… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …located in Bingham Farms. We are looking for FUN, energic people with EXCELLENT customer service to join our TEAM! We offer an AWESOME TEAM environment ... assignments and types while up-selling when appropriate. QUALIFICATIONS: * Previous customer service experience preferred. * Excellent verbal communication… more
- Henry Ford Health System (Troy, MI)
- …field. + Minimum of three (3) years of experience in a Customer Service or Provider Inquiry call center ; reviewing member contracts, authorizations, and ... of member appeals and grievances following established guidelines from: The Center for Medicaid and Medicare Services (CMS), MAXIMUS Federal Services, Department… more
- Henry Ford Health System (West Bloomfield, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... diploma or GED equivalent required. Two (2) years of customer service experience. An Associate's degree in...experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- Comerica (Farmington Hills, MI)
- …by meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles ... Contact Center Agent Tier 2 Summary This position is...a high call volume of in-bound calls in a fast-paced environment...by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more
- Henry Ford Health System (Brighton, MI)
- …Work Experience: + 3-6 months of previous work experience in a customer service and/or patient service environment required. CERTIFICATION/LICENCES ... hours per pay); Rotating shifts, fill where needed Brighton Center for Recovery - Brighton, MI Compensation: 15..50 -...comfort, solace and support to patients and respond to call lights and/or verbal requests. + Search patient belongings… more
- PNC (Livonia, MI)
- …execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help ... them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda… more
- Hart Medical Equipment (Southfield, MI)
- …Hart Medical Equipment offers a competitive salary and benefits package. EOE Customer Service Respiratory Coordinator SUMMARY: Provides exceptional service ... to meet or exceed department metrics while providing excellent customer service . * Works closely with the...employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind… more
- CSL Plasma (Pontiac, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability… more