- Navy Exchange Services (NEX) (Great Lakes, IL)
- Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Illinois-Great Lakes Job Number: 240003BE Job Summary: Serves as first point of contact with ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Thorntons LLC (Highland Park, IL)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Marriott (Chicago, IL)
- …Pay: $25.15/hour **Job Number** 24180569 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chicago Downtown/River North, 30 East ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Chicago, IL)
- **Additional Information** **Job Number** 24183879 **Job Category** Rooms & Guest Services Operations **Location** Chicago Marriott Downtown Magnificent Mile, 540 ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Thorntons LLC (Highland Park, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Highland Park, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Compass Group, North America (Chicago, IL)
- …to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service , and true love for great food to create unforgettable experiences. ... Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about… more
- Kinseth Hospitality Companies (Arlington Heights, IL)
- …This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager. PHYSICAL DEMANDS: The physical ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- Kinseth Hospitality Companies (Deerfield, IL)
- …at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... up calls in a efficient, warm and friendly manner. + Ensures guest safety by following established security procedures including fire/tornado procedures, key… more
- East Bank Club (Chicago, IL)
- The Opportunity The Member Services Representative (MSR) plays a pivotal role as the primary contact for all membership-related inquiries and requirements. Serving ... genuine passion for connecting with people, consistently delivering exceptional service , and possessing a solution-oriented mindset even in high-pressure situations.… more
- Kinseth Hospitality Companies (Glenview, IL)
- …with other department heads to ensure coordination of activities, resolution of guest complaints and improve customer satisfaction. + Answers inquiries pertaining to ... property policies, services, guest complaints, compliments and...full compliance to Kinseth operating controls, policies, procedures and service standards + Performs sudden audits on rooms and… more
- Kinseth Hospitality Companies (Deerfield, IL)
- …all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. + Enters daily changes and balances accounts such as … more
- Live Nation (Chicago, IL)
- …with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue from the moment they step through ... working coat check, scanning tickets at venue entrances, checking guest ID's to ensure they are valid and of...with any questions or needs + Provide great customer service to all of our guests to ensure a… more
- Kinseth Hospitality Companies (Deerfield, IL)
- …may be assigned. + Presents menu, answers questions, and suggestively sells food and service . + Writes order on check or memorizes it. + Relays order to kitchen ... any additional requests and to determine when meal has been completed and ensure guest satisfaction. + Collects money for food and drinks served and accurately makes… more
- Kinseth Hospitality Companies (Glenview, IL)
- …services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES ... Other duties may be assigned. + Makes solicitation and service calls in person, through mail/email, and by telephone...records sales calls and activities as required. + Monitors guest satisfaction through follow-up surveys, thank you cards and… more
- House of Blues (Chicago, IL)
- …for their membership and patronage + Impeccable knowledge regarding the steps of service for up-scale dining + Expert confidence in both bottle and wine ... service skills + The ability to up-sell and offer...sell beverages and menu items; take orders + Answer guest questions, make recommendations, up-sell liquors + Communicate drink… more
- House of Blues (Chicago, IL)
- …needs* Suggestively sell beverages and menu items; take orders* Answer guest questions, make recommendations, up-sell liquors* Communicate drink orders to bar ... on all standard operating procedures* Request identification from any guest who appears to be under 30 years of...be under 30 years of age* Ensure responsible alcohol service per local ordinance alcohol awareness training and Aragon… more
- Sage Hospitality Group (Chicago, IL)
- …regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest . + Market the Food ... in a greenhouse-inspired space. **Job Overview** Plan and manage the Restaurant, Room Service , Bar, and catering in order to achieve customer satisfaction, quality … more
- Four Corners (Chicago, IL)
- …clearly and professionally with fellow team members and management to provide exceptional guest service . + Ability to work a variable schedule, including ... offer an exceptional social experience, creative menus, and superior service . We started with a neighborhood bar in 2001....organized + Professional and enthusiastic attitude as the first representative most customers see as they walk in the… more
- House of Blues (Chicago, IL)
- …needs + Suggestively sell beverages and menu items; take orders + Answer guest questions, make recommendations, up-sell liquors + Communicate drink orders to bar ... all standard operating procedures + Request identification from any guest who appears to be under 30 years of...under 30 years of age + Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB… more