- Burlington (Harrisburg, PA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Penn Medicine (Lititz, PA)
- …Degree Associates degree preferred. + Req 1+ years One (1) year experience as a Customer Service Specialist. + Req 1+ years One (1) year experience in Revenue ... + Req 1+ years One (1) year of clerical, customer service , or administrative support experience in...an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation… more
- Zoom (Harrisburg, PA)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Coinbase (Harrisburg, PA)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Harrisburg, PA)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- BJs Wholesale Club (York, PA)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- Concentrix (Harrisburg, PA)
- Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States ... towards greater opportunities and brighter futures. **Description** The Dynamics 365 Customer Service & Omnichannel Consultant is responsible for delivering… more
- Coinbase (Harrisburg, PA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Harrisburg, PA)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Humana (Harrisburg, PA)
- …escalations, and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and improve ... **Become a part of our caring community and help us...drive alignment between business requirements and vendor capabilities. + Lead escalations, risk mitigation, service remediation, and… more
- Raising Cane's (Harrisburg, PA)
- Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Guardian Life (Harrisburg, PA)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Oracle (Harrisburg, PA)
- …utilizing Oracle Health products and technology to meet customer needs. As part of a Day 2 Optimization Service team, provides technical expertise in ... assessment and dashboard that identifies opportunities for improvement. Drive and lead customer presentations of those opportunities, participate in the… more
- Capital One (Harrisburg, PA)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Amentum (Harrisburg, PA)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
- Sharecare (Harrisburg, PA)
- …(ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service . The Associate must safeguard patient privacy at all ... a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output...Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and… more
- Capital One (Harrisburg, PA)
- Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Prime Therapeutics (Harrisburg, PA)
- …with us. **Job Posting Title** North Carolina Senior Project Manager / Operations Lead - Remote **Job Description** The North Carolina Senior Project Manager is ... incident, change, release management. Interfaces with all technology deployments as the lead . Develops and manages all related project plans and schedules. This will… more
- Humana (Harrisburg, PA)
- **Become a part of our caring community and help us put health first** ** Willingness to work EST hours is required. Join us as the founding Lead Automation ... champion quality across a pioneering team focused on AI-driven, omni-channel customer journeys. You'll architect robust automation frameworks and drive best… more
- SolomonEdwards (Harrisburg, PA)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** We are seeking… more