- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for...Prior experience with Dell Technologies * Strong understanding of IT Service Management (ITSM) * Experience with… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow).… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- SHI (Somerset, NJ)
- …MDM technologies. - Provide Tier 3 support and mentorship to junior staff and service desk teams. - Maintain accurate asset inventory and oversee mobile device ... proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely... projects and initiatives. - Experience with Apple Business Manager . - Strong background working with mobile carriers (Verizon,… more
- BlackRock (Princeton, NJ)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, ... funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager ** will lead...periods of time to highlight trends and forecasts. + ** Service management proficiency** : 8-10+ years in IT… more
- Leidos (Lakehurst, NJ)
- …*Experience with Microsoft Windows OS, version 10. *Experience with HP Service Manager , Remedy, or similar Service /Help Desk ticket management software. ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support… more
- Pacific Northwest National Laboratory (Trenton, NJ)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
