• Sales Support Specialist - Digital (NY)

    Cengage Group (Columbus, OH)
    …experience from an accredited institution + At least two years of successful sales, technical support , customer service , or proven experience preferred ... analysis of technical issues + Escalate and manage reported customer technical issues effectively, cross-collaborating with sales and technical more
    Cengage Group (10/23/24)
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  • Service Desk Analyst

    CAI (Columbus, OH)
    …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer more
    CAI (11/01/24)
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  • Service Delivery Analyst

    TEKsystems (New Albany, OH)
    …with all levels of IT management Skills: itil, Change management, Incident management, Troubleshooting, Technical support , Customer service , Support , ... response Top Skills Details: itil,Change management,Incident management,Troubleshooting, Technical support Additional Skills & Qualifications: * Minimum of 2… more
    TEKsystems (10/24/24)
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  • Analyst, IT Escalation

    Chipotle Mexican Grill (Columbus, OH)
    …years of experience in Customer Service / Call Center related to Technical Support + Strong Customer Service , organizational and communication ... contact for customer -escalated issues for both Chipotle Restaurants and Restaurant Support Centers' IT Hardware, providing expert level technical support more
    Chipotle Mexican Grill (10/22/24)
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  • Associate Director, Corporate Accounts & Strategic…

    Fujifilm (Columbus, OH)
    …Provide feedback to inside personnel, Sales Management, Marketing Department, Technical Support , R&D, Customer Service , Regulatory, and Quality on ... medical devices for researchers and clinicians. The company provides unrivaled service and quality to scientists working in biopharmaceuticals, cell therapy,… more
    Fujifilm (10/09/24)
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  • Customer Success Technical Architect

    Confluent (Columbus, OH)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
    Confluent (09/12/24)
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  • Customer Success Technical Architect

    Confluent (Columbus, OH)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
    Confluent (08/24/24)
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  • Technical Service Engineer

    Johnson Matthey (Columbus, OH)
    …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer more
    Johnson Matthey (09/27/24)
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  • Technical Service & Applications…

    Mitsubishi Chemical Group (Columbus, OH)
    ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
    Mitsubishi Chemical Group (09/28/24)
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  • Sr. Technical Service Engineer Job

    Arkema (Dublin, OH)
    customer needs, provide appropriate product recommendations, and support customer 's new production qualification process. + Manage technical projects and ... Sr. Technical Service Engineer Job Location: Dublin,...results, and understanding of applications and equipment to provide technical support with the goal of maintaining… more
    Arkema (10/15/24)
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  • Healthcare Software Technical Product…

    Fujifilm (Columbus, OH)
    …diagnostic troubleshooting leading to the identification of the root cause. + Utilizes Salesforce Service Cloud to manage customer support cases. + Installs ... the software, and act as the primary contact for technical support . They will also collaborate with... field preferred + 5+ years of experience in customer service and support for… more
    Fujifilm (10/09/24)
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  • Specialist, Technical Support

    Verint Systems, Inc. (Columbus, OH)
    …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
    Verint Systems, Inc. (10/26/24)
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  • Advanced Technical Support

    Cornerstone onDemand (Columbus, OH)
    …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...The Advanced Technical Support Specialist is responsible for providing world-class ...**In this role you will ** + Respond to customer cases in line with service level… more
    Cornerstone onDemand (10/17/24)
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  • Technical Support Engineer (IBM…

    Rocket Software (Columbus, OH)
    …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...and cloud solutions. + Experience working with + Strong customer service skills in interacting with both… more
    Rocket Software (11/02/24)
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  • Manager - ServiceNow Development…

    SHI (Columbus, OH)
    …the customer 's system administrators throughout the engagement. + Provide support and technical consultancy for ServiceNow implementations and on-going BAU ... an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of... sales and pre-sales activities as required + Provide technical support to customers as they implement… more
    SHI (10/08/24)
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  • IS Technical Specialist: III (Senior)

    Robert Half Technology (Columbus, OH)
    …available for systems development and support . Responsibilities: * Provide consultative and technical support on complex technical matters to the team. * ... In this role, you will be required to provide technical and consultative support on complex ...and excellent communication skills Strong interpersonal skills focus on customer service and the ability to work… more
    Robert Half Technology (10/03/24)
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  • Automotive Technical Advisor

    MarketSource (Columbus, OH)
    …the OEM + Provide support for CAG/engineering- providing on ground request support + Oversee Recall and Required Service Updates (RSU) follow-up and ... 125370BRTitle:Automotive Technical AdvisorJob Description:Automotive Technical Advisor MarketSource... assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers + Motivate and… more
    MarketSource (10/27/24)
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  • Technical Account Manager - Batteries (TAM)

    Siemens (Columbus, OH)
    …and presales support team (SUP) from global to USA + Manage customer technical queries and coordinate the resources that respond. In concrete: oversee ... **Req ID:** 438296 ** Technical Account Manager for Batteries (TAM)** Here at...first. Our global, diverse team would be happy to support you and challenge you to grow in new… more
    Siemens (10/20/24)
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