- Insight Global (Columbus, OH)
- …3+years experience in a helpdesk , PC/desktop support type role resolving routine tier 1 & 2 issues Experience troubleshooting Windows 10 OS and Windows ... and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the ITS… more
- Public Consulting Group (Columbus, OH)
- …use of the system for end users and administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of… more