- Lincoln Financial Group (Concord, NH)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call Center … more
- Randstad US (Concord, NH)
- call center . + concord , new hampshire + posted october 17, 2024 **job details** summary + $43,680 - $47,840 per year + permanent + bachelor degree + category ... contact, information, or resolution to customer inquiries within 24 hours of call Promotes exceptional service to all customers and supports the Company's commitment… more
- Humana (Concord, NH)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... service performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing workforce management software… more
- Lumen (Concord, NH)
- …excellent customer service skills * The desire to work in a complex 24x7 call center . * Demonstrated proficiency with trouble ticketing application as well as ... Security +, JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in Engineering, Electronics, Networks or related… more
- Evolent Health (Concord, NH)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Mathematica (Concord, NH)
- …tasks as required Position Requirements: * 1-3 years of prior customer service, call center , research, or interviewing experience preferred * Excellent verbal ... Research Interviewers to work remotely for our Survey Operations Center in support of important national research projects. Job...onsite in Princeton, NJ. This position is categorized as on- call , and as such, the hours may at times… more
- Evolent Health (Concord, NH)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Windstream Communications (Concord, NH)
- …Windstream **Kinetic Cable Specialist** handles inbound calls from Windstream customers in a call center environment. The inbound calls are driven by a variety ... work environment. **What You'll Do:** + Handle inbound calls in a call center environment on a variety of subjects + Resolve customer inquiries, billing… more
- Sutherland Global Services (Concord, NH)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Mass Markets (Keene, NH)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inside sales, back-office, chat, or administrative support in a contact center environment + Excellent organizational, written, and oral communication skills +… more
- Humana (Concord, NH)
- …or Bachelor's Degree + Previous healthcare experience + Previous inbound and/or outbound call center experience **Scheduled Weekly Hours** 40 **Pay Range** The ... multitaskers, as you are inputting information captured by the member during the call and updating in the various systems we use daily. Although assisting members… more
- Cardinal Health (Concord, NH)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- Public Consulting Group (Concord, NH)
- …Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare ... CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, friendly and timely manner and manage support ticket… more
- Pearson (Concord, NH)
- …and commitment to improving access for all students. + Strong background in call center operations and student lifecycle management including KPIs, metrics, ... make us a more innovative and vibrant place to work. People are at the center , and we are committed to building a workplace where talent can learn, grow and… more
- Highmark Health (Concord, NH)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds to customers with an… more
- Evolent Health (Concord, NH)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... behavioral health experience, preferably in a hospital, community mental health center , case management, coordinating care across multiple settings and with multiple… more
- Dartmouth Health (Keene, NH)
- …for verification by a pharmacist. Processes third party claims. Performs in the call center , mail order processing, and take verbal orders from providers, ... be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights… more
- Driveline (Hillsborough, NH)
- …to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get hung up and need assistance in-store. ... What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll advance program, and the opportunity to advance your career with our strong internal promotion program. As a Driveline team member,… more
- Evolent Health (Concord, NH)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- Lincoln Financial Group (Concord, NH)
- …regarding potential group insurance product (example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between the ... employee (member) and the claims examiner to provide a positive customer experience during their specific challenge. As a member of the team, you will educate the customer on their claims needs/questions and advise of next steps in the process. This… more