- City of New York (New York, NY)
- …the Citywide User Support Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk ) Deputy Director will serve as the "front-line" of the ... FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA… more
- CAI (Trenton, NJ)
- …R3791 **Employment Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Help Desk Analyst, you will provide first-line support to users for ... of a new application. **Job Description** CAI is seeking a skilled and enthusiastic Help Desk Analyst to provide first-line support to users for the rollout of a… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + Clearance… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ... general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance… more
- SAIC (Princeton, NJ)
- **Description** SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, NJ. The candidate ... health of local and remote systems within the High Performance Program; + Answer Help Desk requests at a Tier I Level, providing adequate triage and follow-up; +… more
- City of New York (New York, NY)
- …to reach their full health and development potential. Position Summary: Reporting to the Help Desk Supervisor and located at the Bureau of Early Intervention's ... central LIC office, the Help Desk Consultant will provide case resolution support to staff and providers. The Help Desk Consultant will become proficient… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Help Desk Floor Supervisor for the HUD contract. This role will be remote. **Responsibilities** Resolves technical ... hardware specialists for solutions + Records solutions into database for other Help Desk professionals. + Redirects issues to appropriate resource if necessary +… more
- Aston Carter (Trenton, NJ)
- Job Title: Help Desk Technician Location: Hamilton, NJ Job Type: Contract Primary Responsibilities: . Offer top-notch customer support to local offices by ... handling Help Desk tickets from start to finish. . Address hardware and software issues through troubleshooting, research, or escalation to the appropriate… more
- Cayuse Holdings (Trenton, NJ)
- **Overview** **Job Title:** Help Desk Agent **Location:** Remote **Salary:** $15-$17 per hour **Employee Type:** Full-Time Hourly Non-Exempt **About Cayuse ... reduced cost, increased profitability and accelerated time to market. **Primary Focus** Help Desk Agent provides customer service solutions within service level… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst II in New York, New York. This role focuses on providing ... workflow. Requirements * Possess a minimum of 3 years of experience as a Help Desk Analyst or in a similar role. * Proficient in using Okta for identity… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- Robert Half Technology (Woodbridge, NJ)
- …internal and external associates. Requirements * Minimum of 2 years of experience in a Help Desk Analyst role or similar IT support position * Proficiency in ... internal team as appropriate. * Redirect questions and requests to other staff or help sources when necessary. * Maintain logs of all account and access related… more
- Robert Half Technology (New Brunswick, NJ)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst in New Brunswick, NJ. In this role, you'll be a crucial component ... of our IT team, focusing on providing frontline technical assistance and ensuring smooth operations of computer systems, software, and hardware. Responsibilities: * Serve as the primary contact for users encountering technical difficulties, offering support… more
- Robert Half Technology (Woodbridge, NJ)
- Description We are in search of a Help Desk Analyst to join our team in Woodbridge, New Jersey. This role primarily revolves around providing front-line ... technical assistance to users encountering problems with computer systems, software, hardware, and networks. You can anticipate a strong emphasis on troubleshooting, communication, and customer service in this role. Responsibilities: * Utilize your skills in… more
- New York eHealth Collaborative (New York, NY)
- …or other related field. + 6+ years of experience working in a Service Desk / Help Desk environment with demonstrated working knowledge of basic hardware ... Service Desk Manager Job Details Job Location Albany or...Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of… more
- City of New York (New York, NY)
- Job Description Salary: $ 66,066K - $ 67,202K **Note: This is not a Help Desk /Desktop support position** Organizational Profile: The Mayor's Office of Contract ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- Vaco (Trenton, NJ)
- …The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center support. Customer ... Service and Communication skills are a must and critical to the success of this role. **Pivot Point Consulting** **Values:** The duties and responsibilities below are expected to be performed while observing the following Pivot Point Consulting Core Tenets: +… more
- City of New York (New York, NY)
- …ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST FOR CLERICAL ASSOCIATE ARE ELIGIBLE TO APPLY. The Division of Family and ... Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- Vaco (New York, NY)
- …and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, CIOs, ... CTOs, and more. **Duties and Responsibilities** + Identify and develop new and existing client relationships to place permanent technical and functional positions, including but not limited to: Business Intelligence, Software Development, Project Management,… more