- Mass Markets (Tampa, FL)
- …motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...and maintain strategy on ensuring customer satisfaction on all service interaction + Provide team motivation and… more
- TEKsystems (Tampa, FL)
- …be responsible for monitoring and managing real-time performance metrics to ensure optimal call center operations and service levels. Key Responsibilities: + ... Monitor real-time call volume, agent status, and service levels to ensure adherence to performance standards. +...Provide input for scheduling and forecasting to improve call center efficiency. + Assist with the… more
- Randstad US (St. Petersburg, FL)
- …+ Typing Skills + Basic Computer Skills + Basic Software Skills + CRM + Call Center Support + Customer Service Qualifications + Years of experience: ... bilingual- in office - call center rep. + st petersburg...Petersburg, FL We are seeking a dedicated bilingual Customer Service Representative to provide exceptional service… more
- Sarasota County Government (Sarasota, FL)
- …The supervisor will be expected to provide real-time support to the call center staff, handle customer escalations, and create and deliver training to ... Provide feedback and suggestions of improvement for contact center environment. + Partner with departmental liaisons and create...equipment for review and approval by Call Center Manager. + Submit IT service tickets… more
- Pearle Vision (Brandon, FL)
- …proficiency * knowledge of customer service principles and practices * knowledge of call center telephony and technology * some experience in a call ... franchises throughout Ohio, Indiana, Michigan, Colorado, Arizona, Pennsylvania, and Florida. The Call Center supports all locations. The website for Pearle… more
- Allied Universal (Tampa, FL)
- …+ **Must possess a minimum of two (2) years of experience in a technical Customer Service CALL CENTER ** Deposita, an Allied Universal(R) Company, is hiring a ... our customers. **RESPONSIBILITIES:** + Identify customers' needs, clarify information, provide direct support or guidance toward to resolution +...(2) years of work experience in a Technical Customer Service Call Cente** r + Stable work… more
- Mass Markets (Tampa, FL)
- …people, and possess a strong work ethic. A background in call center operations management is required, and customer service , technical support, or ... PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and...and maintain strategy on ensuring customer satisfaction on all service interaction + Provide team motivation and… more
- Elevance Health (Tampa, FL)
- …demand in real time and flexes workforce accordingly. + Ensures that the best possible call center service levels are achieved to maximize utilization. + ... An Impact:** + Performs real-time analysis duties to ensure service levels are met. + Monitors call ...or related field and a minimum of 2 years call center operations experience; or any combination… more
- Mass Markets (Tampa, FL)
- … CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service , help desk, technical support, and ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Aston Carter (Tampa, FL)
- …work and behavior. Manage other assigned activities as necessary. Background : + Previous call center customer service experience + Bilingual: Fluent in ... to improving relationships and service levels with staff and Center of Excellence partners. Provide superb customer service as measured by Service … more
- Randstad US (St. Petersburg, FL)
- …and administrative support occupations + referenceAB_4633602 job details Are you an experienced call center customer service representative seeking a new ... for customer service policy and procedure. + Uses strong customer service ability to provide value added services in a timely and accurate manner. Skills +… more
- Zelis (St. Petersburg, FL)
- …the ability to type a minimum of 40 wpm Requirements + 1-2 years related call center /customer service experience + Previous financial services or healthcare ... Position Overview: The Provider Engagement Specialist I will be responsible for...of Zelis' suite of best practices + Track all call activity via Salesforce + Open support tickets as… more
- US Tech Solutions (Tampa, FL)
- …local to Tampa FL* Work Schedule: 10:00am - 7:00pm EST (No flexibility in time) Previous call center customer service experience is a must have. Fluent in ... the many aspects of human resources administration as they provide customer service support to staff members...of experience **Top 3 Must Have Skill Sets:** Previous call center customer service experience… more
- CHS (Clearwater, FL)
- **Overview** ** Call Center Supervisor** **Member and Provider Services Supervisor** + **Monthly metric bonuses based on performance!** + **No selling, no ... service , including telephone service , accuracy, call resolution and satisfaction. The Member and Provider...kneeling, stooping and lifting up to thirty (30) pounds. ** Call Center Supervisor** **Member and Provider… more
- CHS (Clearwater, FL)
- **Overview** ** ** ** Call Center Representative | Member and Provider Services Representative** **Clearwater, FL** ** ** + **VERY competitive ... accuracy, call resolution and satisfaction. TheMember and Provider Service Representative (MPSR) is critical to...of 95% or higher. ** ** ** Call Center Representative | Member and Provider Services… more
- Mass Markets (Tampa, FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules… more
- Sedgwick (Tampa, FL)
- …Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Call Center Representative **PRIMARY PURPOSE** **:** To provide excellent service ... calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. + Attendance during scheduled work… more
- Adecco US, Inc. (Tampa, FL)
- Adecco is hiring immediately for Call Center Representative jobs with a local client in Tampa, FL. As a Call Center Representative, you are responsible ... for providing effective and timely front-line customer service support and issue resolution. Apply now and schedule...interview! Requirements: + Must have at least 6 months Call Center experience + Candidates must be… more
- Chadwell Supply (Tampa, FL)
- …are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will ... + Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment. + High School Diploma or equivalent education… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …for our clients, the firm will do well and we'll all benefit. The New Accounts Call Service Ambassador puts the Raymond James Service First motto into action ... when the phone rings, the goal of every New Call Accounts Service Ambassador is to embody...pressure when faced with high volume and deadlines. * Provide courteous, timely service when addressing client… more