- State of Massachusetts (Middleton, MA)
- …strengths and innovation with the goal of student success. * Job Description:* *POSITION: Full-Time IT Help Desk Support (EDP Systems Analyst I):* Essex ... 12:00pm - 8:00pm; AFSCME Unit I Position; Grant Funded Position *SUMMARY:* The IT Help Desk Support , reporting to the Assistant Director of… more
- Making Opportunity Count Inc (Fitchburg, MA)
- …and Skills: + Minimum of 1 year of experience in a help desk or IT support role + Associate degree in Information Technology or a related field ... related to the OSI model + Assist with common help desk tasks, including password resets, software...a clear and concise manner + Collaborate with other IT team members to ensure seamless support … more
- Vaco (Concord, NH)
- …and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in ... multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in...Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person… more
- Robert Half Technology (Beverly, MA)
- …in maintaining the organization's technology infrastructure by providing vital support to the IT Department. As a Help Desk Analyst, you will be tasked ... are offering a long-term contract employment opportunity for a Help Desk Analyst in Beverly, Massachusetts, United...move retired assets to designated storage areas. * Provide support for classroom computer imaging and device swaps. *… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Novo Nordisk (Lexington, MA)
- …new applications and apply knowledge in troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience ... IT security best practices, policies and procedures in support of IT security programs + Analyzes user requirements, develops and implements functional… more
- Parker Hannifin Corporation (Woburn, MA)
- …users with advanced questions or problems by identifying, researching, and resolving technical problems. The IT analyst will help support a variety of IT ... Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Router Network (SIPRNet) and Enterprise Lincoln Collateral Network (ELCN) networks can contact for help and support . They are also tasked with ensuring that both ... Position Description This position will serve as the Operations IT Systems Team Lead within the Classified Enterprise Services team. The CES Operations Team has two… more
- GovCIO (Concord, NH)
- …and software warranties, software license management services for software deployed in support of all IT services delivered. Responsible for administrative ... This position will be a fully remote position. **Responsibilities** ** IT Asset Hardware Management** including procurement and inventory management function.… more
- Ensono (Concord, NH)
- …the benefit of IT systems while mentoring team members with client support . Position reports to Manager Information Technology, Info Sys. Key Areas of Focus for ... the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring,… more
- NTT America Solutions, Inc. (Concord, NH)
- …a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, ... resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity.… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Business Analyst plays a critical role in driving the success of IT Service Management (ITSM) by leveraging data-driven insights, enhancing processes, and ... enhanced service delivery. The Senior Business Analyst will be part of the IT Service Management (ITSM) team within Client Services, focusing on gathering and… more
- SAIC (Hanscom AFB, MA)
- …Provide technical assistance and training to users. + Troubleshoot and resolve Tier 3 help desk tickets. + Perform performance, server, and log monitoring. + ... part of a team responsible for the architecture design/planning, automation, management, support , and oversight of the Cloud One Azure environments. The Azure Cloud… more
- CompuCom (Andover, MA)
- …business. **Duties and Responsibilities:** + Lead and manage the 24x7 Service Desk team, ensuring continuous support and response to infrastructure and ... As part of a leading IT managed services specialist with more than 12,000...MA. This role requires a strong leader who can help scale operations to meet the demands of a… more
- SHI (Concord, NH)
- …The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- Autodesk (Concord, NH)
- …**we are on a mission to give specialty contractors the tools and support they need to thrive in an increasingly complex and fast-paced industry. Autodesk ... looking for a dynamic** **Senior Strategy Manager, Specialty Contractors (Field Operations)** **to help lead the charge. This is more than a job; it's an opportunity… more
- H&R Block (Manchester, NH)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to...committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and… more
- Eliassen Group (Concord, NH)
- …and cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our employees and contractors with ... challenging problems quickly. You will be responsible for DBA support and SQL development for both on-premises data center...will get their hands dirty and jump in and help the team- of currently 3 other Database developers… more
- Fujifilm (Concord, NH)
- …concepts, the difference between thetwo, and Fuji's best practice guidelines. Help develop and maintain upgradedocumentation for the overall process and versions. ... timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. +… more