• Lead Escalation Manager

    UKG (Ultimate Kronos Group) (Lowell, MA)
    …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
    UKG (Ultimate Kronos Group) (12/19/24)
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  • California Escalation Manager

    Ford Motor Company (Concord, NH)
    …evidence-based, timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California ... buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for supporting Ford's Office of the General Counsel (OGC)… more
    Ford Motor Company (01/10/25)
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  • Digital Technology Site Services Lead , (IT…

    RTX Corporation (Andover, MA)
    …Andover, MA, 01810-5423 USA Position Role Type: Onsite Digital Technology Site Services Lead (P4) (IT Generalist Manager ) Raytheon Digital Technology Andover, ... meaningful problems that create a safer, more secure world The Site Services Lead is accountable for the overall successful implementation and integration of Digital… more
    RTX Corporation (01/17/25)
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  • Customer Success Manager (Hybrid-USA)

    Wolters Kluwer (Waltham, MA)
    …Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The **Customer Success [Engagement] Manager ** plays a lead role in ... across the CE product portfolio. They serve as the lead Customer Success representative for our largest and most...and utilization efforts and serve as part of an escalation path for project plan related issues or questions.… more
    Wolters Kluwer (01/15/25)
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  • Lead Intake Coordinator

    Highmark Health (Concord, NH)
    …SME for the team they are assigned. This role will support being an escalation point for the production team members, ensuring appropriate level of support to ensure ... to perform a certain level of production each month, as determined by the manager to ensure compliance with DLP changes. This role will be required to support… more
    Highmark Health (01/07/25)
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  • Lead Dispatcher - Military Move

    HomeSafe Alliance (Concord, NH)
    **Title:** Lead Dispatcher - Military Move **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... the Role** HomeSafe Alliance is seeking a highly experienced and motivated Lead Dispatcher to supervise the dispatching of vehicles and coordinate complex logistics… more
    HomeSafe Alliance (11/24/24)
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  • Practice Operations Lead - Cardiology…

    Covenant Health (Nashua, NH)
    …operations and any associated projects or assignments. In partnership with the Manager /Director, the Lead provides oversight of the daily administrative ... it relates to the position. Summary The Practice Operations Lead functions as a part of the Integrated Medical...Manager /Director updated on significant operational issues that require escalation via daily Huddles. + Serves as the on-site… more
    Covenant Health (11/26/24)
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  • Sr. Software Developer, Team Lead

    CAI (Concord, NH)
    …Developer Team Lead to work closely with our Business Analyst/Project Manager and oversee an agile team of developers and quality assurance testers supporting ... Summary** We are looking for a Senior Developer Team Lead ready to take us to the next level!...obtaining and providing bi-directional feedback + Act as initial escalation point of contact on associate issues, and advocate… more
    CAI (01/18/25)
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  • Client Success Lead (Consultant)…

    Public Consulting Group (Concord, NH)
    …engage with counterparts + Serve as a main point of contact (including escalation ) both internally and with clients + Partner on business development initiatives, ... including: demonstrations, proposals ( lead proposal writing teams, including writing sections, coordinating efforts,...of relevant work experience, including: working with clients, people manager + Knowledge of, or experience in, Medicaid is… more
    Public Consulting Group (01/01/25)
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  • Manager - SHI Services - ServiceNow

    SHI (Concord, NH)
    **Job Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing leader will ... resources areproperly trained, wellutilized, andare deliveringhigh quality services. The Manager of SHI Services promotes the team's capabilities through pre-sales… more
    SHI (01/07/25)
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  • Sr. Project Manager

    SHI (Concord, NH)
    …an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services projects for SHI's ... Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...to effectively prioritize and execute tasks + Ability to lead and motivate project teams + Problem solving skills… more
    SHI (01/11/25)
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  • Substation Design Execution Senior Project…

    CBRE (Concord, NH)
    Substation Design Execution Senior Project Manager Job ID 200464 Posted 08-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data ... CBRE is looking for a Substation Design Execution Project Manager ! This position will manage the design & pre-construction...a critical prerequisite for this role. This position will lead the design process from the substation basis of… more
    CBRE (01/09/25)
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  • Manager , Technical Account Management

    ServiceNow, Inc. (Waltham, MA)
    …understanding and solving technical challenges. This role requires the ability to lead salespeople, manage relationships, support sales efforts, and possess a deep ... on Customer Retention & Resolution, you will play an escalation le in maintaining and enhancing customer relationships. Your...and retention. Key Responsibilities: Account Management & Leadership: + Lead of team of sales people to help maintain… more
    ServiceNow, Inc. (01/16/25)
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  • Procurement Manager , Business Unit

    Keurig Dr Pepper (Burlington, MA)
    ** Manager , Coffee Business Unit Procurement:** The Manager , is responsible for providing analytical, project management, and tactical execution support to create ... network with an overall lower cost structure and improved efficiency. The Manager works cross-functionally and supports efforts to integrate category strategies with… more
    Keurig Dr Pepper (01/08/25)
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  • Assistant Store Manager - Methuen, MA…

    TD Bank (Methuen, MA)
    …of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and ... differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the...and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how… more
    TD Bank (01/11/25)
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  • Manager , Cloud Support

    FirstLight Fiber (Bedford, NH)
    FirstLight Fiber is seeking an experienced Manager of Support to join our Operations team. Cloud and Monitoring Support Manager SUMMARY: Our Operations team is ... customer onboarding, and setup + Participate in project planning and execution; lead efforts to resolve key project conflicts and establish appropriate resolution… more
    FirstLight Fiber (11/27/24)
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  • Manager , Professional Services

    Quadient (Concord, NH)
    …or take over sponsorship of an employment Visa at this time The Professional Services Manager is tasked to lead the resources assigned to a professional services ... make a real impact - help our future-focused business lead the way in powering secure and sustainable business...meetings. **Your role in our future:** The Professional Services Manager is a vital element within the professional services… more
    Quadient (01/18/25)
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  • Senior Manager ; Cell Therapy Development…

    Bristol Myers Squibb (Devens, MA)
    …supports business analytics across this entire value chain. **Job Description** The Senior Manager ; CTDO Analytics will be part of a collaborative data science and ... units, and will report to the Senior Director; CTDO Analytics. The Senior Manager will develop advanced data analytic tools to answer business operations and… more
    Bristol Myers Squibb (01/08/25)
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  • Provider Enrollment Manager

    LogixHealth (Bedford, MA)
    …GA, MI, MO, NC, NH, OH, OK, TN, TX, WI, AND WV Purpose The Manager , Provider Enrollment is responsible for assigned functions and oversight of daily operations. The ... Manager , Provider Enrollment oversees process, work and performance of...Communication: Identify and concisely communicate any matters that may lead to enrollment and/or cash flow delays or losses… more
    LogixHealth (11/09/24)
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  • Sr. Manager , Tech Program Mgmt, Ring…

    Amazon (North Reading, MA)
    …The Ring Program Management team is seeking a talented and motivated Sr. Manager , Technical Program Management. In the Ring Program Management team, you will launch ... a high degree of ownership over deliverables to achieve business objectives. The Sr. Manager , TPM will manage a global team and engage in the full project lifecycle… more
    Amazon (01/15/25)
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