- TEKsystems (Malvern, PA)
- …issues with Sophos VPN, and McAfee EPO Disk Encryption. 4. Manage internal Service Desk documentation, outlining steps and solutions used to troubleshoot common ... to administer and learn new Enterprise Applications (Salesforce etc.) Skills Service desk , Support, Customer service , Windows 10, Active directory,… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- Robert Half Technology (Allentown, PA)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in ALLENTOWN, Pennsylvania. In this role, you will be the first ... to delivering exceptional support in a fast-paced environment. Responsibilities: * Manage Service Desk escalations through a ticketing system * Provide both… more
- PNC (Horsham, PA)
- …opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Northeast organization, you can sit in ECN Capital ... Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk , Problem Solving, Technical Troubleshooting **Work Experience** Roles at… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work ... intake from problem tickets to service requests + Providing Tier 1-3 hardware support on...analysis for problem elimination, with a focus on customer service and innovation. + Maintain workstation inventory and licensing… more