- SAP (Newtown Square, PA)
- …well as customer resource capacity for innovation. **The Role** We are looking for a Technical Service Manager (TSM), one with SAP technical consulting ... as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and...service delivery plan and calendar. + Analyze customer technical requirements and organize / co-ordinate experts from … more
- SAP (Newtown Square, PA)
- …options for you to choose from. **Key Responsibilities & Tasks** The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud Customers of ... customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and… more
- SAP (Newtown Square, PA)
- …Senior SAP leader to lead a team of Client Delivery Managers (CDM) and Technical Service Managers (TSM) delivering high-quality results consistently for our EOS ... power grid. The mission of SAP Enterprise Cloud Services ( ECS ) organization is to maximize customer success by taking...continually enable the Client Delivery Management (CDM) team and Technical Service Management (TSM) team in alignment… more
- SAP (Newtown Square, PA)
- …customer success by occasionally taking part in the rotational role assignment as the ECS Manager on Duty. **WHAT YOU BRING:** + Proven record and ability ... collaboration with the corresponding other teams inside and outside ECS . + In case of customer concerns, you will...structured and transparent way. + Communication with customers on technical , service and operations topics, ability to… more