- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- State of Massachusetts (Boston, MA)
- …The Department of Early Education and Care (EEC) is currently seeking a Bilingual Contact Center Service Representative who is fluent in Spanish. The Contact ... Center Customer Service Representative is an integral part of...the Department of Early Education and Care (EEC) first response customer service strategy. The main duties… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …Dental Provider Service Representatives work in a structured inbound service center environment. COMPENSATION: + Starting at $20.51/hour ($40,000/year) ... inquiries in a fast pace, results driven, inbound call center . The Dental Provider Service Representatives will...to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in… more
- Beth Israel Lahey Health (Chelsea, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Evolent (Boston, MA)
- …classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity to make a...to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while… more
- Beth Israel Lahey Health (Boston, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. + **Knowledge:** Ability ... you're making a difference in people's lives.** The Practice Representative will support the Cardiology Department at Beth Israel...support the Cardiology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a full-time role,… more
- Tufts Medicine (Boston, MA)
- …PM to 11:30 PM. No weekends/holidays required. **Location:** Onsite at Tufts Medical Center in Boston **Requirements:** 3 weeks of full time training during the day ... are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... a job, you're making a difference in people's lives.** The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Tufts Medicine (Boston, MA)
- …**7a-3:30pm and 10:30a-7pm shifts** **Weekends & Holidays required** **Location: Tufts Medical Center - Service Response Dept** **II.** PRINCIPAL DUTIES ... AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center...key member of the hospitality team providing excellent customer service and working in a fast paced high volume… more
- House of Blues (Mansfield, MA)
- …so if this sounds like you then please read on! THE JOB The Xfinity Center is looking for First Aid Clerical Staff. This position accurately records incident reports ... while providing exceptional and caring customer service to all guests regardless of if the guest...to work and communicate alongside a multitude of First Response Teams in an effective and efficient manner +… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The ER&R Support Center Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone ... require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a… more
- Fresenius Medical Center (Roxbury, MA)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- House of Blues (Mansfield, MA)
- …so if this sounds like you then please read on! THE JOB The Guest Service member will interact with customers to provide information in response to inquiries ... WHAT THIS ROLE WILL DO + Deliver exemplary customer service to maintain customer loyalty. Answer in person inquiries...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- Live Nation (Mansfield, MA)
- …at the Xfinity Center is primarily responsible for providing excellent customer service , crowd control, searches at our entrance gates, and helping to maintain a ... at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- House of Blues (Mansfield, MA)
- …within the scope of caring and maintaining for the pavilion, customer service , audience experience, pre-show prep, post-show light cleaning, guest and staff ... safety/emergency response . WHAT THIS ROLE WILL DO + Greet guests,...at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Boston University (Boston, MA)
- The Career Success Coach will lead one of the Center for Career Development's (CCD) industry-focused Career Communities (a community of practice for students, ... Essential Functions + Serve as primary lead and campus representative for a designated Career Community. Develop and implement...colleagues. Develop and update career materials and resources in response to new developments in the field and current… more