- Oracle (Atlanta, GA)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- Amazon (Atlanta, GA)
- …improvements that enhance our transportation network? Amazon is seeking an experienced Senior Insights Manager to join our Middle Mile Transportation team, ... decisions and elevate the experience for our carriers and drivers. As a Senior Insights Manager, you'll conduct comprehensive analyses of carrier interactions… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …And more **Work Location:** Atlanta, GA **Description** We are seeking an experienced Senior Manager, Analytics & Insights to lead the development and execution ... lines and marketing performance functions, ensuring the delivery of high-quality, consistent insights across the organization. The Senior Manager will drive… more
- Deloitte (Atlanta, GA)
- Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... the customer /brand studies + Dive into large datasets, uncovering insights , and providing impactful recommendations to clients leveraging tools like Google… more
- NTT America, Inc. (Atlanta, GA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- Intuit (Atlanta, GA)
- …+ Utilize data-driven insights to refine processes, measure impact, and optimize customer success strategies. **Qualifications** + 7+ years of experience in ... at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit,...chain challenges, and service-based revenue models. + Advocate for customer needs, providing insights to product teams… more
- The Hertz Corporation (Atlanta, GA)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data...dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.… more
- Wolters Kluwer (Kennesaw, GA)
- **About the Role:** As a ** Senior Customer Success Specialist,** you will play a pivotal role in our customer success strategy by overseeing more ... degree or equivalent recommended. **Experience:** + 3+ years of experience in SaaS-based customer success , account management, or a related role, with a focus… more
- Capital One (Atlanta, GA)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Amazon (Atlanta, GA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you...we can't achieve. Basic Qualifications - 10+ years of senior customer facing role experience - 15+… more
- LRN Corporation (Atlanta, GA)
- …LRN's growth. Reporting directly to the CFO and collaborating closely with Sales, Customer Success , Marketing, and Product teams, this position will be ... team, and cross-functional partners. + Cross-Functional Collaboration: Partner with Sales, Customer Success , Marketing, and Product teams to align data-driven… more
- Wolters Kluwer (Kennesaw, GA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Autodesk (Atlanta, GA)
- …**OVERVIEW:** The Senior Director, Business Strategy & Excellence for Customer Success is a transformative leader, accountable for driving operational ... role fosters a culture of continuous improvement and cross-functional collaboration, ensuring Customer Success teams are future-ready and aligned with corporate… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- Customer Success Manager, Real Estate Manager Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate ... about CoStar Real Estate Manager (https://costarmanager.com/) . **ROLE** We're seeking a ** Customer Success Manager (CSM)** who thrives on helping customers… more
- Wolters Kluwer (Kennesaw, GA)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... the Role:** We are looking for a Director of Customer Success to lead a global ...deep knowledge / experience with leveraging customer success tools & technology to drive insights … more
- Coinbase (Atlanta, GA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Wolters Kluwer (Kennesaw, GA)
- …to drive the product strategy, roadmap, delivery, customer experience and market success of our Tax Solutions portfolio. The Senior Product Manager plays a ... etc with a plan to nurture to ensure overall customer success and ultimate expansion and renewal...+ Cultivate strategic relationships with key customers to gain insights , validate roadmap direction, and foster advocacy. + Facilitate… more
- Microsoft Corporation (Atlanta, GA)
- …CE&S is responsible for all up services across the company, including consulting, customer success , and support across Microsoft's portfolio of solutions and ... help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the… more
- Oracle (Atlanta, GA)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- CenterWell (Atlanta, GA)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more