- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- Fresenius Medical Center (Waltham, MA)
- …REQUIRED SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; ... basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Aspen Dental (Boston, MA)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Cardinal Health (Boston, MA)
- …Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in ... **_What Customer Service Operations contributes to Cardinal...service to resolve member issues on the first call whenever possible. + Escalate complex issues via email… more
- ARAMARK (Jamaica Plain, MA)
- …ones may be assigned without formal notice. **Qualifications** * Previous customer service and/or call center experience preferred * Experience in food ... Chance Ordinance. **Job Responsibilities** * Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Highmark Health (Boston, MA)
- …sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the ... **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring...in supervisory position + 3 years of experience in customer service and/or health industry environment **Preferred**… more
- Sharecare (Boston, MA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …when required. **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years ... The Senior Customer Service representative is responsible for...call volumes. + Responsible for providing support to customer service representatives (CSRs) on weekends, when… more
- CVS Health (Boston, MA)
- …Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- Humana (Boston, MA)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing...and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and… more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of the Gastroenterology call center with commitment to providing the highest quality of ... goals, programs and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative… more
- Kelly Services (Braintree, MA)
- ** Call Center -** Kelly Services has partnered with a premier company that is located in Braintree, MA. ** Call Center ** - Take inbound calls from clients, ... respond to client questions, document files. Customer Service experience is required PC skills...required PC skills required. MS Office. Hours for this ** Call Center ** position are M-F 9am -… more
- Clean Harbors (Norwell, MA)
- Clean Harbors is seeking an Emergency Call Center Representative in Norwell, MA to join our safety conscious team. This role will be responsible for operation of ... of every call notifying appropriate personnel of call ensuring complete customer satisfaction. - Publish...skills. - Excellent interpersonal and organizational skills. - Excellent customer service skills. - Decisiveness and initiative.… more
- Beth Israel Lahey Health (Westwood, MA)
- …skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. Specialty Pharmacy experience. ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers,...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Westwood, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high level of customer ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more
- Trustmark (Boston, MA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ... **About the role** Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer… more
- Beth Israel Lahey Health (Brookline, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... immediate work group by offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high level of customer … more
- Omni Hotels (Boston, MA)
- …and high-profile events, including nights, weekends, and holidays. + Highly developed customer service skills; possessing a friendly approachable demeanor and ... The property features seven outlets for drinking and dining, a signature spa, fitness center , and rooftop pool. It boasts more than 100,000 square feet of meeting… more
- Omni Hotels (Boston, MA)
- …and high-profile events, including nights, weekends, and holidays. + Highly developed customer service skills; possessing a friendly approachable demeanor and ... The property features seven outlets for drinking and dining, a signature spa, fitness center , and rooftop pool. It boasts more than 100,000 square feet of meeting… more