- Guardian Life (Boston, MA)
- **Position Summary** The CX Training Lead is responsible for championing the strategic development and execution of learning and organizational development ... design. You have outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings and workshops. You are a change advocate and… more
- Chewy (Boston, MA)
- …marketing, or operational approaches to maximize profitability while maintaining a world class customer experience . + Implement and lead processes to provide ... deep dives on performance to team members, stakeholders, and executives. + Lead market sizing, customer segmentation, industry trends, competitive positioning,… more
- CVS Health (Woonsocket, RI)
- …competitive landscape across the healthcare and retail industries. Reporting directly to the Lead Director of Customer Experience , Enterprise Insight, the ... Insurance businesses. Working with a cross functional team of insights professionals, customer experience , and consultants, this person will realize customer… more
- Sanofi Group (Cambridge, MA)
- …to maximize the impact of marketing campaigns, achieve target KPIs, and drive a customer experience aligned to the wider omnichannel ambition. As part of these ... **Job Title:** Senior Director, Customer Engagement Lead - NA Omnichannel...clear, simple, and compelling manner to senior leaders + Experience influencing without direct authority + Budget management … more
- Burlington (Natick, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Cabela's (Berlin, MA)
- …positive, harassment free working environment for all associates. + Provides a legendary experience for every customer , every time by assisting customers in ... merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. **_ESSENTIAL FUNCTIONS:_** + Supports the GSM /… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- …to elevate the overall patient experience . The Lead Patient Experience Representative shall be responsible for: Customer Service + Demonstrates positive ... 75542BRJob Posting Title: Lead Patient Experience Rep- Pediatric Medical...School Diploma/ GED + Minimum 2 years of healthcare experience and customer service experience … more
- LEGOLAND (Somerville, MA)
- **What you'll bring to the team** The Guest Experience Shift Lead plays a hands-on role in making every visit unforgettable! From leading the team on the floor ... assignments for front line team members within the Guest Experience department. + Lead and motivate team...Experience : + High School diploma or GED. + Customer service experience is preferred. + Minimum… more
- Humana (Boston, MA)
- …drive the digital roadmap, representing the needs of the overall agent, member, or customer experience . The Product Owner must be a self-starter who understands ... Owner conceives of, develops, delivers, and manages products for customer use. The Lead Product Owner works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Digital Consumer Experience Strategy Lead **Location** : Cambridge, MA **About the Job** At Sanofi, we're committed to providing the next-gen ... its different engagements with patients, customers, employees, and stakeholders. The Consumer Experience (CX) Strategy lead provides the end-to-end consumer … more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Acosta Group (Boston, MA)
- …the latest brand mobile devices, phones, tablets, wearables and accessories. They will lead the way in delivering a transformational experience in-store by ... **DESCRIPTION** The **Future** **Google Inventory Team Lead ** will be expected to support the Assistant...with inventory excellence to create a world class consumer experience in **Google's newest retail store** . Team Leads… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change ... experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key… more
- Takeda Pharmaceuticals (Boston, MA)
- …Global Oncology **_How you will contribute:_** + Serve as iDAS Business lead for Gastrointestinal (GI) and contribute to creating disease area strategies (DAS) ... these pipeline assets prior to handing them off to commercial teams. + Lead cross-functional global commercial teams to provide input into global product teams for… more
- Citizens (Westwood, MA)
- …of the business, partnering to evaluate tradeoffs of technical decisions and customer experience impacts. + Continuous Improvement: Continuously seeking ways to ... customer needs and business objectives. This role will lead the development and execution of our Enterprise Loyalty...products and go-to-market strategies in a fast-paced environment. + Experience in driving loyalty programs and customer … more
- Amazon (Cambridge, MA)
- …- Experience in building release strategies for seamless app development - Experience as a mentor, tech lead or leading an engineering team Preferred ... your future with us. ABOUT THIS ROLE As a Lead Software Development Engineer, it's up to you to...THE TEAM The Android Apps team creates the unmatched customer experiences on our Audible Android application. By driving… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Department of Medical Oncology is recruiting for a Lead Research Administrator who will be responsible for the management of complex research portfolios of ... while working collaboratively with the Department Administrator (DA) as needed. The Lead Research Administrator functions not only as a subject matter expert in… more
- Black & Veatch (Burlington, MA)
- ** Lead and Copper Regional Lead ** Date: Mar 6, 2025 Location: Charlotte, NC, US US Company: Black & Veatch Family of Companies **Together, we own our company, ... perspectives to use. \#LI-CG1 **The Opportunity** The LCRR Regional Lead serves in a seller-doer role, growing opportunities and...civil, environmental, or chemical engineering. + 10 years of experience in drinking water treatment with at least 5… more
- GE Vernova (Foxborough, MA)
- **Job Description Summary** This is a team lead role within the HVDC Systems Engineering PDG team and the successful candidate will be part of a highly motivated and ... activities related to HVDC applications. You will need to interpret the customer 's technical requirements and to design the most cost-effective overall solution for… more