- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Pearson (Boston, MA)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Tufts Medicine (Boston, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** 1. Two (2) ... years of customer service or call center experience working in billing, collections, or insurance. 2. Bilingual **Duties and Responsibilities** **:** The… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Sharecare (Boston, MA)
- …service environment, required + At least one year of experience in a customer service or call center environment or a minimum of 2 years experience in ... interacting with people and be committed to providing stellar customer service and empathetic guidance for members...via phone, email, and text + Assist in inbound call center as needed **Specific Skills/ Attributes:**… more
- Sedgwick (Boston, MA)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- CenterWell (Boston, MA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Dal-Tile Corporation (Westwood, MA)
- …information, order status, pricing, stock check and transportation management in a call center environment. + Provides customer service for a high volume ... School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account management… more
- Cardinal Health (Boston, MA)
- …and in-person facilitation (Zoom/Teams) + Background in Healthcare, Medical, Customer Service , or Call Center industries preferred + Proficiency in ... on training needs. **Responsibilities** + Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Robert Half Office Team (Burlington, MA)
- …in a similar role * Proficiency in answering inbound calls * Demonstrable experience in a call center customer service environment * Strong customer ... Description We are in search of a Customer Service Representative to enhance our team in Burlington, Massachusetts. This role involves handling customer … more
- Robert Half Office Team (Canton, MA)
- … service experience required -NetSuite experience required Requirements Answering Inbound Calls, Call Center Customer Service , Customer ... Half's manufacturing client out of Canton, MA is looking to add a customer service / field service representative to their team. Duration: Temp-Potential Perm… more
- PPL Corporation (Cumberland, RI)
- …communities today. Overview Reporting to the lead supervisor, the call center supervisor is responsible for promoting a customer -focused culture while ... to plan, coordinate and direct a team within the call center operations service area...the management of transition services agreements for the RI Call Center ensuring performance, customer … more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... difference in people's lives.** Training for this 20 hour/week call center position typically lasts 8-12 weeks...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Tufts Medicine (Boston, MA)
- …requests come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be a ... key member of the hospitality team providing excellent customer service and working in a fast... and working in a fast paced high volume call center that handles multiple hospital services… more
- TEKsystems (Boston, MA)
- CALL CENTER REPRESENTATIVE - HEALTHCARE FULL TIME...skills + Detail oriented A Day In The Role: Customer Service Reps are taking 200 calls a ... + 2 years of healthcare administration experience or recent call center experience + Microsoft Office proficient...calls within 30 seconds. Job Duties: + The Patient Service Rep answers call 24x7 for the… more
- Beth Israel Lahey Health (Westwood, MA)
- …typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more