- Novo Nordisk Inc. (Worcester, MA)
- …managed care in the territory and its effect on prescribing decisions, and modify customer engagement and sales strategies Analyze local market to understand the ... plan and gain alignment on roles, responsibilities and standards of interaction and customer engagement ; communicate regularly to account team on priorities and… more
- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Ryder System (Norton, MA)
- …Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **Summary** The Customer Engagement Manager (CEM) position is ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Acxiom (Boston, MA)
- … in strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business ... We are seeking a skilled Engagement Manager (Adobe Practice) to join...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Amazon (Boston, MA)
- …complex problems and bringing big ideas to life for our customers. As a Service Engagement Manager on AB Services' Customer Enablement team, you'll be ... customers and deliver operationally stable solutions that provide an optimal customer experience . Basic Qualifications - 5+ years of account or relationship… more
- Ensono (Boston, MA)
- …_HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION_ **Position Summary:** The Sr. Account Manager , known as Client Engagement Executive at Ensono, is ... Client Engagement ExecutiveRemote - United StatesJR011238 At Ensono, our...the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …REQUIRED: Bachelor's degree and a minimum of two years of relevant work experience ; excellent customer service and communication skills; ability to work ... Student/Industry Engagement Coordinator + Job Number: 24572 + Functional...the EECS Alliance Industry Officer and EECS Program Alliance Manager to develop and maintain relationships, as well as… more
- CVS Health (Woonsocket, RI)
- …for activation across benefit innovation, engagement , and improve overall member experience . Identify key customer cohorts and develop strategies to maximize ... Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr. Manager of Customer...the ability to create business cases + Passion for customer experience and data-driven understanding of … more
- Trellix (Boston, MA)
- …on risk mitigation or escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Trellix (Boston, MA)
- …groups on risk mitigation or escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in a SaaS solutions ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Wolters Kluwer (Waltham, MA)
- …care. **Additional Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The ** Customer Success [ Engagement ] Manager ... plays a lead role in managing and driving our customer 's product utilization across the CE product portfolio. They...Experience ** : . 4+ years as a project manager or IT function, preferably with direct healthcare provider… more
- Iron Mountain (Boston, MA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for... journey mappings to effectively track and monitor a customer 's success + Conduct regular engagement sessions… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Pegasystems (Boston, MA)
- Product Marketing Manager - Pega Customer Decision Hub Job Category: Product Management Location: US - Massachusetts - Remote + ShareCopying **Picture Yourself ... teams to optimize content for SEO and social media engagement . + Leverage customer insights to improve...experience in product marketing, preferably in B2B SaaS, customer decisioning, or marketing automation solutions. + Strong knowledge… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Eversource Energy (Westwood, MA)
- …management, budgeting, reporting, forecasting, enrollment & incentive processing, marketing, customer engagement , dispatch for demand response events, data ... If you're passionate about applying your work experience and skills to impact the clean energy...team of professionals motivated by this same goal\. As Manager of Demand Flexibility Programs, you will spearhead delivery… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, distribution, ... plus!) + An effective communicator with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive… more
