- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- State of Massachusetts (Boston, MA)
- …The Department of Early Education and Care (EEC) is currently seeking a Bilingual Contact Center Service Representative who is fluent in Spanish. The Contact ... Center Customer Service Representative is an integral part of...the Department of Early Education and Care (EEC) first response customer service strategy. The main duties… more
- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will represent our ... from patients and give a high level of customer service while maintaining a satisfactory response rate...experience required. Experience One to two years related call center experience preferred; customer service experience required.… more
- Milford Regional Medical Center (Milford, MA)
- …or holidays Statement of Purpose: The primary function of the Customer Service Representative is to handle incoming patient-related calls, address patient ... billing questions and concerns by conducting appropriate research and by providing a response in a timely and professional manner. Works closely with the billing… more
- Beth Israel Lahey Health (Needham, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. + **Knowledge:** Ability ... you're making a difference in people's lives.** The Practice Representative will support the Cardiology Department at Beth Israel...support the Cardiology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a full-time role,… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... a job, you're making a difference in people's lives.** The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Tufts Medicine (Boston, MA)
- …come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be a key ... for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that… more
- House of Blues (Mansfield, MA)
- …so if this sounds like you then please read on! THE JOB The Xfinity Center is looking for First Aid Clerical Staff. This position accurately records incident reports ... while providing exceptional and caring customer service to all guests regardless of if the guest...to work and communicate alongside a multitude of First Response Teams in an effective and efficient manner +… more
- ASM Global (Worcester, MA)
- …may include security screenings, ticket taking, ushering, access control, emergency response , ensuring the safety of guests, enforcing venue policies, ensuring the ... venue policies. + Works independently, and judges and assesses situations for immediate response within the guidelines of the facility + Provide for written witness… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The ER&R Support Center Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone ... require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a… more
- Fresenius Medical Center (Shrewsbury, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Roxbury, MA)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Live Nation (Mansfield, MA)
- …at the Xfinity Center is primarily responsible for providing excellent customer service , crowd control, searches at our entrance gates, and helping to maintain a ... at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- House of Blues (Mansfield, MA)
- …so if this sounds like you then please read on! THE JOB The Guest Service member will interact with customers to provide information in response to inquiries ... WHAT THIS ROLE WILL DO + Deliver exemplary customer service to maintain customer loyalty. Answer in person inquiries...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- House of Blues (Mansfield, MA)
- …within the scope of caring and maintaining for the pavilion, customer service , audience experience, pre-show prep, post-show light cleaning, guest and staff ... safety/emergency response . WHAT THIS ROLE WILL DO + Greet guests,...at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more