- University of Miami (Medley, FL)
- …company and customer objectives. + Uses industry standards for quality auditing and call center agent performance scorecards. + Facilitates the ... of UHealthConnect has an exciting opportunity for a full-time Director, Contact Center Quality Management (QM) & Training. The Director, Contact Center … more
- University of Florida (Davie, FL)
- … service provider approved byNational Association of Credential Evaluation Services (NACES) (http://www.naces.org/) . Hiring is contingent upon eligibility to ... County Extension Director & Extension Agent II - IV Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=532842&lJobSourceTypeID=796&sLanguage=en-us) Job… more
- University of Florida (Davie, FL)
- … service provider approved byNational Association of Credential Evaluation Services (NACES) (http://www.naces.org/) . Hiring is contingent upon eligibility to ... Extension Agent I or II - Family Consumer Science...an environment through their scholarship, teaching, mentoring, and professional service . If an accommodation due to a disability is… more
- Prime Therapeutics (Miami, FL)
- …drives every decision we make. **Job Posting Title** Seasonal Bilingual Spanish Customer Service Agent - Starting at $17.65/hour - Remote **Job Description** As ... a Seasonal Bilingual Member Service Specialist, you will be a part of our...Ability to multitask + Detail oriented **Preferred Qualifications** + Call center experience + Call … more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …the travel and hospitality industry preferred. Experience working in a high-volume call center is preferred. Must have excellent interpersonal and communication ... for everyone. We're looking for an amazing Cruise Vacation Planning Assist Agent . You'll be responsible for providing assistance to Cruise Vacation Planners by… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …area of sales and customer service + Experience working in a high-volume call center is preferred + Experience in the travel and hospitality industry ... Travel Advisors (and direct guests, when applicable) and providing service support for incoming calls from Travel Advisors (and...and enhance guest's experience. + Navigates a fast-paced, high call volume Contact Center team environment while… more
- Carnival Cruise Line (Miami, FL)
- …the travel and hospitality industry preferred. + Experience working in a high-volume call center is plus. + Must have excellent interpersonal and communication ... join our team. As a work from home Sales Agent with Holland America Line, you'll become a resource...dreams while selling a range of travel products and services . You'll respond to a variety of calls from… more
- MyFlorida (Miami, FL)
- …with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made ... . Requisition No: 837457 Agency: Department of Transportation Working Title: RIGHT OF WAY AGENT II - 55012729 Pay Plan: Career Service Position Number: 55012729… more
- Fiserv (Miami Beach, FL)
- …a global scale, come make a difference at Fiserv. **Job Title** Account Maintenance Agent **What does a successful Account Maintenance Agent ** **do at Merchant ... One from Fiserv?** With a 20-year track record providing full- service credit card processing using the best technology available, Merchant One from Fiserv stands out… more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support agents after ... training by monitoring their progress, reviewing agent 's unavailable status, and providing with ongoing coaching opportunities...and providing with ongoing coaching opportunities to meet Contact Center KPI's (80/20 - 5% abandoned rate) Contact … more
- Crystal Cruises (Aventura, FL)
- …Guest Services , you will be second in charge of overseeing the entire trade call center operation for the USA with the potential scope of overseeing Global ... team of reservation agents to achieve sales targets and service travel agent bookings. + Develop, vet,...tracks, conversion tools, KPIs and metrics related to contact center performances, and ensure all service components… more
- Teleperformance USA (North Lauderdale, FL)
- …equivalent + IT/Network certifications/degrees preferred + 18 years of age or older + Proven call center experience + Typing 25 WPM + Proficient in PC operation ... **Overview** **About TP** Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to… more
- Crystal Cruises (Aventura, FL)
- …High School Diploma or equivalent. Experience: Minimum 1 year of sales experience in a call center environment. 2 years' sales and luxury customer service ... programs such as air, land, hotel & insurance. + Service incoming phone calls in a professional, courteous, and...phone etiquette and positive voice inflection while maintaining quick call handling standards. + Ensure booking details are complete… more
- Randstad US (Fort Lauderdale, FL)
- …program break schedules, report issues with absenteeism, schedule adherence. + Provide ongoing Call Center operational analysis such as intra day reports, end of ... have experience as a Workforce Analyst? Performing updates to agent profiles, schedules, tracking attendance , agent ...Time Management (1 year of experience is required) + Call Center Experience (1 year of experience… more
- Bosch (Fort Lauderdale, FL)
- …High School Diploma + Associates or Bachelors preferred + No experience working in a call center environment required + Candidates will receive basic call ... **Company Description** Bosch Service Solutions is a leading global supplier of...of Business Process Outsourcing for complex business processes and services . More information is available at www.boschservicesolutions.com. BMW Connected… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …Cisco Routing and Switching, Data Center /ACI, MPLS, VPN, BGP, EIGRP, COS/QOS, Call Center (PCCE), Callabrio Engineering, Voice Migrations + Ensuring that the ... create a new era in alcohol beverage sales and service , we're heavily invested in the most transformative new...to support also fall under this role + On call rotation is part of this role + Advanced… more
- CGI Technologies and Solutions, Inc. (Miami, FL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …year legacy of success. To create a new era in alcohol beverage sales and service , we're heavily invested in the most transformative new technologies - and the most ... policies relating to administrative function + Participate in on call rotation + Provide accurate and timely updates to...accurate and timely updates to work + Improve the service offered to our business partners + Proactively work… more
- University of Miami (Miami, FL)
- …APP leadership, and Service Line Leadership in order to be an agent for positive change. + Aligns team goals with Health System initiatives + Demonstrates ... at the top of their license/role, education and training for effective care and service to patients in the context of efficient use of resources. + Establishes… more
- Randstad US (Boca Raton, FL)
- …as needed. The essential functions of this role include: + working weekends Skills + Call Center + Customer support + Insurance + Empathy + B2B Business to ... opportunity for you! We are partnering with a leading full- service insurance agency in South Florida to support their...prospective clients. * Handle pre- and post-enrollment documentation. * Call members in a delinquent status. * Teach members… more