- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …first-call resolution of all presented needs. + Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military ... but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. + Identifies high-risk cases and responds as indicated… more
- Lowe's (Worcester, MA)
- …team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed Encourages team to share ideas ... associates are equipped and prepared to deliver quality sales and service Ensures Specialty and Pro areas are properly staffed for customer traffic, engaging with… more