- ARAMARK (Waltham, MA)
- **Job Description** The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments ... regarding patient meal services and other support services. Essential functions...**Job Responsibilities** ? Function comfortably in a fast-paced, performance-based call center environment where every call… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- LogixHealth (Bedford, MA)
- …according to company standards + Retrieve voice messages from mail box and return patient calls within 24 hours; research inquiry if needed + Respond to patient ... provide appropriate information and route the request to the proper person + Provide patient with their claim balance as requested + Update patient 's insurance… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...package. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** * Patient Service Representative I - Remote All… more
- Atrius Health (Boston, MA)
- …management of incoming calls related to various appointment and medical care needs. The Patient Service Representative II plays an integral role as a member of ... myhealth messages and helping complete the request with first call resolution or directing to another member of the...advanced skill set to perform all duties of the Patient Service Representative I, consistently meets all… more
- Children's Hospital Boston (Boston, MA)
- …schedules + Scheduling patients and supporting the patient encounter + Answer and screen call center phone line. + Check In / Check Out: + Greeting and ... 78822BRJob Posting Title: Patient Experience Representative II - EndocrinologyDepartment:Pediatrics-Endocrinology AutoReqId:78822BRStatus:Full-TimeStandard Hours… more
- Children's Hospital Boston (Boston, MA)
- 76905BRJob Posting Title:Sr. Patient Experience Representative (onsite, Jamaica Plain)Department:Ambulatory Services- Martha Eliot Health ... late shift 10:30am - 7pm Bilingual (English/Spanish) strongly preferred The Sr. Patient Experience Representative will be responsible for: + Demonstrates… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong ... Evening shift and requires Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** + Answers, screens and processes a high ... is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point...Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** + Call Center and/or telephone customer service experience… more
- Intermountain Health (Boston, MA)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... patients, parents and guardians regarding the patient 's care to include answering phones promptly, and successfully...a + Able ble to work well in a call center environment + Demonstrated ability to… more
- Fresenius Medical Center (Westwood, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient … more
- Fresenius Medical Center (Boston, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Children's Hospital Boston (Boston, MA)
- … Experience Representitive- 32 hours/week: Spanish speakingDepartment: Patient Services- Center for FamiliesAutoReqId:79332BRStatus:Part-TimeStandard Hours ... shifts 8-4:30, 9-5:30pm,10:30-7pm) o Weekends 8:30 am-5 pm The Patient Experience Representative is 100% in person...route telephone calls. Record and forward messages and triage call for urgent information or services. Respond to requests… more
- Fresenius Medical Center (Boston, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more
- Fresenius Medical Center (Boston, MA)
- …spends 80% or more of their time providing Apheresis treatments providing direct patient care in accordance to company policies and procedures which includes FMCNA ... or outpatient facility to provide quality care to the patient and deliver care that provides a positive ...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- Fresenius Medical Center (Marlborough, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Framingham, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. + Coordinates patient ... group of hemodialysis patients. This includes delegation of appropriate tasks to direct patient care staff. + Performs ongoing analysis of patient data with… more
- Fresenius Medical Center (Worcester, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Westwood, MA)
- …training and treatment therapy by following prescribed predetermined protocols and communicates patient related issues to the physician as needed. As a member of ... teaching leadership functions and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more