- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Wayfair (Boston, MA)
- …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
- Dana-Farber Cancer Institute (Boston, MA)
- …and PowerPoint. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- CBRE (Boston, MA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Cardinal Health (Boston, MA)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- State of Massachusetts (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
- Boston University (Boston, MA)
- …ability to execute data pulls and develop custom reports. + Strong organizational and customer service skills, with the ability to manage multiple priorities in ... **HR BUSINESS ANALYST , HR - Systems** **Job Description** **HR BUSINESS...limited to Personnel Administration (PA), Organizational Management (OM), Manager Self- Service (MSS), Employee Self- Service (ESS), and Payroll,… more
- Highmark Health (Boston, MA)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- CVS Health (Woonsocket, RI)
- …with supply chain operations or logistics workflows. + Prior experience in a customer service or call center environment. + Demonstrated ability to identify ... with heart, each and every day. **Job Purpose and Summary:** The Call Center Analyst (Level 107) role has evolved beyond traditional call center functions to become… more
- Deloitte (Boston, MA)
- …for this role ends on May 31st 2026. Work you'll do As a Technology Support Analyst Lead, you'll play an integral role in our Tax Transformation Support team as the ... collaboration with the Application Development and Infrastructure teams. The Technology Support Analyst Lead will be part of a global team responsible for providing… more
- Cleo (Boston, MA)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more
- MIT Lincoln Laboratory (Lexington, MA)
- …needs + Skill in building consensus among stakeholders and colleagues + Excellent customer service skills + Excellent verbal and written communication skills + ... Position Description The Business/Systems Analyst will study the business and information needs of specific customer groups and of the Laboratory as a whole to… more
- Highmark Health (Boston, MA)
- …+ None **Preferred** + None **SKILLS** + Excellent detail-oriented skills + Good customer service skills with moderate experience working with customers, sales, ... to define and execute operations activities for high quality solutions to meet customer and plan partner needs. + Document and execute medium-to-complex product and… more
- ABBTECH Professional Resources, Inc. (Boston, MA)
- **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Address stakeholder feedback, concerns and aim to deliver a high-level of customer service . **MINIMUM JOB QUALIFICATIONS:** Minimum Education: Bachelor's degree ... team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst . In partnership with Business Strategy, the Senior Business Intelligence … more
- Humana (Boston, MA)
- …first** Our CenterWell Pharmacy Digital Performance team is looking for a Senior Data Analyst to join us in transforming healthcare. In this role, the Senior Data ... Analyst will identify unique insights and solve complex business...understand key priorities and represent the voice of the customer in all planning and development discussions and decisions… more