- Robert Half Finance & Accounting (Norwood, MA)
- Description We are seeking a Customer Service Manager to join our team based in Norwood, Massachusetts. In this role, you will be responsible for leading the ... Customer Service team, setting and monitoring key performance indicators, as well as developing and implementing strategies to meet department and company goals.… more
- Under Armour, Inc. (Boston, MA)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service ** **Values & Innovation** At Under Armour, we are ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) … more
- Jet Aviation (Bedford, MA)
- Manager Customer Service Location: Bedford, MA, US, 89059 Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: ... the scenes. Enabling global flight, with passion. **Position Summary** The manager of customer service is responsible for coordinating the daily activities… more
- UL, LLC (Canton, MA)
- …in assigned region. + This may include analysis and comparison of this organization's customer service function with those of recognized customer service ... satisfaction. + Interacts with senior management to obtain feedback, recommend customer service initiatives and to implement agreeable actions. + Develops… more
- Public Storage (Newton, MA)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing...food or other service -based companies. **Transportation:** Our employees are **required** to have… more
- Public Consulting Group (Boston, MA)
- …and corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for ... Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience… more
- Extra Space Storage (Plainville, MA)
- …or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, ... As a **Store Manager ** , you will have the opportunity to...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- EMCOR Group (Norwood, MA)
- …for all assigned projects. + Build trust by consistently meeting project deadlines and customer expectations. + Lead Service Manager and maintain oversight ... **Description** **Job Title: Service Manager ** **Classification: Exempt** ** Manager...the following. Other duties will likely be assigned. + Customer acquisition, relationship management and business development. + Oversee… more
- Wolters Kluwer (Boston, MA)
- …on delivering exceptional value to our clients through cutting-edge technology and unparalleled customer service . As the ** Manager , Field Sales Specialty** ; ... for temporarily vacant territories with direct floater reps, ensuring continuity of service while exploring opportunities to expand within these areas and convert… more
- MAPFRE Insurance (Webster, MA)
- …Market:** Boston **Job Segment:** Call Center Manager , Call Center Supervisor, PR, QA, Quality Manager , Customer Service , Marketing, Quality Apply now " ... Manager , Vendor Management and Quality Assurance Date: Jan...MA (Hybrid - 3 days in office/2 remote) The Manager , Vendor Management and Quality Assurance role requires a… more
- Whole Foods Market (Shrewsbury, MA)
- …In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the ... demand management, labor utilization, and execution of store processes (for Customer Service ). You may be responsible for aspects of managing non-inventory… more
- CVS Health (Sharon, MA)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Burlington (Natick, MA)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- PulteGroup (Westborough, MA)
- …PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with homeowners and ... concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager will conduct an initial...care experience with a strong emphasis on quality of service , and follow-up. + Customer oriented with… more
- Marriott (Boston, MA)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... Sets a positive example for guest relations. * Empowers employees to provide excellent customer service . * Observes service behaviors of employees and… more
- STG International (Boston, MA)
- OFFICE MANAGER REGION ONE CUSTOMER SERVICE SUPPORT CONTRACT STG International is seeking a qualified Office Manager candidate to work full-time to ... I Regional Office located in Boston, Massachusetts. The Office Manager will demonstrate a positive attitude and a strong...integral member of the STGi Support Team. The Office Manager will work in the Regional Office located in… more
- Robert Half-Robert Half Corporate (Boston, MA)
- …professionals currently on assignment to ensure both receive exceptional customer service . In addition, the client solutions manager will resolve any ... **JOB REQUISITION** Client Solutions Manager (Technology) **LOCATION** MA BOSTON **JOB DESCRIPTION** **Job...quickly and efficiently to maintain the highest level of customer satisfaction. + Meet and exceed weekly business development… more
- Whole Foods Market (Boston, MA)
- …duties required in the department. Job Responsibilities: + Models and delivers outstanding customer service . + Sets and achieves the highest standards of retail ... positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times....expense and labor targets. + Follows through on all customer questions and requests; resolves concerns as needed. +… more
- State of Massachusetts (Boston, MA)
- …1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service :Experience providing direct customer ... Manager of Customer Engagement, Department of...Department of Economic Research (DER) is seeking aManager of Customer Engagementtosupport service delivery and the dissemination… more
- Wolters Kluwer (Boston, MA)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible...onboarding of new customers by coordinating set up between customer service and customer to… more