- Marriott (Boston, MA)
- …shift, weekend availability **Job Number** 24219979 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Boston Hotel, 39 Dalton Street, Boston, ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Boston, MA)
- **Additional Information** **Job Number** 25004754 **Job Category** Rooms & Guest Services Operations **Location** The Westin Copley Place Boston, 10 Huntington Ave, ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Live Nation (Boston, MA)
- …sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs , administer ... you then please read on ! THE JOB The Guest Services Team will engage with guests and employees...fulfill ancillary responsibilities and expectations + Provide exceptional customer service to fans throughout the venue , under the… more
- House of Blues (Boston, MA)
- …needs, maintain working knowledge of accessible se ating in the venue + P rovide guest service by greeting and assisting guests and responding to guest ... inquiries and complaints. + Maintain working knowledge of guest services programs and service recovery practices....functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Mansfield, MA)
- …so if this sounds like you then please read on! THE JOB The Guest Ambassador will proactively interact with guests by providing information and assistance to promote ... restroom, concessions, and merchandise lines as needed to shorten guest waiting times. + Check restrooms frequently to ensure...at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and… more
- House of Blues (Mansfield, MA)
- …qualities, so if this sounds like you then please read on! THE JOB The Guest Service member will interact with customers to provide information in response to ... WHAT THIS ROLE WILL DO + Deliver exemplary customer service to maintain customer loyalty. Answer in person inquiries...barricade, Etc. + Other tasks as assigned by the Guest Services Manager WHAT THIS PERSON WILL BRING +… more
- Sage Hospitality Group (Boston, MA)
- …security rules and regulations to ensure guest satisfaction. May be requireed to service guest rooms and assist guests with guest room housekeeping ... to help define how we can be distinctly 'of service ' to them - it's a guest -changing...standards. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Live Nation (Boston, MA)
- …High school diploma or equivalent experience required . + At least 1+ year in a guest service role preferred . + Ability to perform duties in a professional ... locating their seats, as well as providing excellent customer service and answering guest questions and concerns....functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Sage Hospitality Group (Boston, MA)
- …Overall management responsibility for the operation of the hotel including profitability, guest service , product quality, and overall cleanliness and maintenance ... actions required for implementation by housekeeping, maintenance and operating departments. + Guest service through leadership and example, establish a friendly,… more
- House of Blues (Boston, MA)
- …WILL BRING + High School Diploma or equivalent + At least 2 years in Guest Service and communications + Creative thinker and problem solver + Excellent verbal, ... information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- IHG (Boston, MA)
- …+ Demonstrate brand citizenship by maintaining compliance with all required brand and service standards + Drive improvement in guest satisfaction goals. + ... international travel and showing guests the InterContinental Life through personalized service , memorable, one-of-a-kind experiences and global etiquette. As part of… more
- House of Blues (Boston, MA)
- …and correct guest concerns and complaints regarding security and customer service -related situations + Follow up with Security and Guest Services teams ... end of the shift + Conduct operations with a Guest First mindset + Ensure all recap forms are...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- House of Blues (Boston, MA)
- …High School Diploma or equivalent preferred + At least 1+ year in a guest service role preferred + Excellent verbal, written and interpersonal communication ... WHAT THIS ROLE WILL DO + Greet guests, scan guest tickets upon entry to the venue, answer ...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- House of Blues (Mansfield, MA)
- …customer service , audience experience, pre-show prep, post-show light cleaning, guest and staff safety/emergency response. WHAT THIS ROLE WILL DO + Greet ... guests, answer guest questions, assist guests with locating their seats and...at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and… more
- Sage Hospitality Group (Boston, MA)
- …event budgets to maximize revenue and minimize expenses while providing quality guest service . + Implement company programs (company/franchise) and resolve daily ... to help define how we can be distinctly 'of service ' to them - it's a guest -changing...etc. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Omni Hotels (Boston, MA)
- … levels are maintained and aids when necessary. + Acts as the hotel representative when resolving guest problems and concerns. + Respond swiftly and effectively ... of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the...in a safe and secure environment, and that all guest and associate situations are resolved in a timely… more
- Live Nation (Boston, MA)
- …professional grooming standards + Ability to anticipate guests' needs + Ensure guest safety through proactive personal interaction and removing hazards in the area ... area throughout the shift + Check identification of any guest who appears to be under 30 years of...a live music environment + Self-defense training + VIP service experience a plus + Experience using metal detection… more
- Live Nation (Boston, MA)
- …+ Comply with safety regulations and maintain clean and orderly work areas + Provide guest service by greeting and assisting guests and responding to guest ... working knowledge of guest services programs and service recovery practices. + Responsible for maintaining a fun,...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- City Winery (Boston, MA)
- …and break down. Minimum Qualifications * Strong work ethic, team player, and exceptional guest service skills * Preferably 1+ years as an usher, ticket-taker, ... host, or similar role in a fast-paced, high-volume entertainment and service environment * Ability to provide positive guest experiences through the lens of… more
- Live Nation (Boston, MA)
- …and responding to guest inquiries and complaints. Maintain working knowledge of guest services programs and service recovery practices. Greet fans with an ... of the event + Provide customer service by greeting and assisting guests...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more