- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- ManTech (Annapolis Junction, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Jr. Operations Support Center (OSC) Shift Operator** to join our team in ... escalation and reporting. Will routinely perform activities associated with IT customer support . + Manually upload and...shifts. Rotate shifts approximately every 6 months. The Operations Support Center is open 24/7/365. + An… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …the application services programming for various computer systems supported by the IT department. The incumbent provides support for the Information Systems ... application problems. In addition, this position is the main support for many of the critical IT ...qualifications and follow the instructions on MDOT's Online Employment Center website. Selected candidates may be subject to background… more
- TAD PGS, Inc. (Laurel, MD)
- …desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk; + You will create, maintain, and ... Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be...complete critical work and/or troubleshooting and work in a call center environment that requires sitting for… more
- Koniag Government Services (Rockville, MD)
- …team of Contact Center Agents to meet performance targets. + Monitor call center processes to enhance customer satisfaction and efficiency. + Provide ... Serve as the initial point of contact for Contact Center support for agency programs. + Analyze...+ Strong leadership and communication abilities. + Experience in call center operations and customer service. **Required… more
- GovCIO (Camp Springs, MD)
- …security issues, and report on results to Security Operations. + Provide on- call support by identifying, researching and resolving technical problems received ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for… more
- CoreSite (Washington, DC)
- …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... The DC1 Facilities and Data Center Technician IV must possess an expert level...and innovative thinking cross functionally, including integrated systems and IT + Manage systems to avoid unplanned, customer-impacting outages… more
- Deloitte (Rosslyn, VA)
- …personal and professional growth. Now more than ever, organizations need support to address pressing needs in accounting, budgeting/forecasting, financial reporting, ... you should consider an opportunity with our US Delivery Center (USDC)! We bring together cohesive teams with a...+ Help lead the identification, evaluation, and mitigation of IT risks. Assess the effectiveness of the organization's … more
- MAG (Hanover, MD)
- …experienced System Administrator/ IT Specialist who will be responsible for day to day operational IT support along with general IT support for the PM ... serve as the System Administrator for a closed restricted network and support other DoD guest systems at various classification. Tasks include performing… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and communications. + Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice ... Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- Georgetown Univerisity (Washington, DC)
- …programming. + Oversee the proactive strategic development of the Law Center 's administrative and operational structure, leveraging their change management and ... organizational expertise. + Develop a process for center and institute integration into the larger structure of... to allow for greater cross-functional collaboration and to support Georgetown Law's expected future growth. + Run regular… more
- Amazon (Sterling, VA)
- …up to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one location/site. Physical ... You would work with teams of front-line responders who support the operations of some of the world's most...of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical… more
- IT Concepts (Woodlawn, MD)
- …IT Concepts is looking for an experienced User Access Management (UAM) Analyst to support the Social Security Administration under Call Order 3 - OIS. The UAM ... Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven...mitigation efforts. + Collaborate with and provide expert technical support to the agency Security Operations Center … more
- Amazon (Sterling, VA)
- Description Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. By applying to this position your ... to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics...that operates 24/7 with an ability to participate in on- call rotation and provide after-hours support as… more
- Amazon (Sterling, VA)
- …to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Maintain data center critical infrastructure equipment ensuring ... You would work with teams of front-line responders who support the operations of some of the world's most...of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical… more
- Defense Information Systems Agency (Fort Meade, MD)
- …Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work ... Joint Force Headquarters - Department of Defense Information Network (JFHQ DODIN) Operations Center (JDOC) in the daily management of a 24/7/365 operations center… more
- Georgetown Univerisity (Washington, DC)
- …Developer, Clinical Research Management Office (CRMO) - Georgetown University Medical Center Job Overview The Application Developer is responsible for the Clinical ... requirements. They coordinate with Medstar and Georgetown University Medical Center 's research information technology teams - while developing custom reports,… more
- Leidos (Arlington, VA)
- …on the most practical technical approach to meeting user requirements. + Provide 24x7 call -in support in the event of systems outages, along with providing ... The Digital Modernization sector within Leidos is seeking a **Network Operations Center (NOC) Analyst** to manage the operational environment for the Compartmented… more
- Amazon (Arlington, VA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- NuAxis Innovations (Washington, DC)
- …SLAs. + Responding to alerts and escalations and working with both user and IT support groups to come up with strategic solutions to recurring problems. ... support + Owning, tracking, and resolving Information Technology ( IT ) incidents and requests + Fulfilling requests and resolving...**Experience:** Two (2) + years' experience in an enterprise call center - help desk - service… more