- Insight Global (Middle River, MD)
- Job Description A client of Insight Global is looking for a Call Center Representatives to sit fully onsite in Middle River, MD. This candidate will work on a ... small team in a 365 by 7 call center . They will be responsible for taking and triaging calls and emails based on the customer needs. They will need to be… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Service Cloud). The CSR is a pivotal role within the Contact Center who receives, investigates, and resolves customer inquiries originating primarily from chat ... and deliver a seamless customer experience. + Follow established contact center guidelines and protocols, including adhering to service level agreements (SLAs)… more
- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in...personnel so classified. The physical demands described here are representative of those that must be met by an ... area at our WMATA contract is hiring for a Call Center Operations Manager. As the ...legally protected status. The physical demands described here are representative of those that must be met by an… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Koniag Government Services (Baltimore, MD)
- …paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... variety of hardware, software, video, mainframe, and network problems utilizing the Call Center knowledge base. + Additionally, the contractor dispatches all… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... Life Services Financial Services Representative - Hunt Valley, MD Hunt Valley, Maryland...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- CenterWell (Washington, DC)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- CenterWell (Washington, DC)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Akina Pharmacy (Sterling, VA)
- …of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal ... Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- Robert Half Office Team (Washington, DC)
- …entry and assurance tasks along with customer service duties, all within a call center environment. Responsibilities: * Efficiently handle data entry tasks ... Description We are in search of a Customer Service Representative to join our team in the non-profit sector,...Microsoft Word and Excel * Strive for excellence in call center customer service and order entry… more
- Robert Half Office Team (Middle River, MD)
- …role, preferably within the energy/natural resources industry. * Proficiency in operating call center systems and handling customer inquiries effectively. * ... Description We are in search of a Customer Service Representative to be a part of our team in...Demonstrable experience in a call center customer service setting. * Exceptional… more
- TruGreen (Gaithersburg, MD)
- …Associate's degree preferred. + 2-3 years of customer service experience required + Call center or related experience strongly preferred **Knowledge, Skills, and ... provides feedback and/or training as needed. + Monitors staffing coverage and call availability to ensure schedule adherence and customer responsiveness. + Reviews… more
- Johns Hopkins University (Baltimore, MD)
- …and other applications used by the Journals Division. + Specialized database, call center , and journals publishing/subscription fulfillment experience a plus. + ... Johns Hopkins University Press seeks a **_Customer Service Representative (CSR)_** who will join a team of exceptional professionals committed to bringing the… more
- Bausch + Lomb (Washington, DC)
- …We are seeking a motivated and experienced **Ocular Specialty Field Sales Representative ** (OSR) to join our dynamic regional sales team. Reporting to the ... updates + Use and refine clinical selling techniques that will enable the representative to bring value and influence customer thinking about the ways they can… more
- US Bank (Washington, DC)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... in the St. Louis, MO market (within 30 miles).** The Sales Representative develops profitable new business account relationships and increased profitability from… more
- CVS Health (Annapolis, MD)
- …be self-sufficient **Preferred Qualifications** - Experience with working remotely in a call center setting - Experienced with Medicaid and Medicare ... PM EST, Monday through Friday As a Member Service Representative , you will be providing telephone assistance to Aetna...form, ability to meet performance standards, attendance requirements and call quality goals - Must be able to work… more
- Highmark Health (Washington, DC)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Evolent (Washington, DC)
- …At least 1-2 years in a customer service role, in a healthcare setting is required. + Call Center Experience: At least 1 year in a call center ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Ethos Veterinary Health (Columbia, MD)
- The Pet+ ER in Columbia, MD is hiring a full- time Client Service Representative to join our outstanding team! About Us: Chesapeake Veterinary Referral Center ... that our customer service is unsurpassed, exceeding expectations from a client's first call throughout their entire time with us. A variety of shifts are offered… more
- Robert Half Office Team (Baltimore, MD)
- …in Home Equity and other business areas. Requirements Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry, Email Correspondence, ... Description Customer Service Representative needed for a well know credit union service organization. Must have excellent multitasking skills, data entry, and… more