- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CAI (Washington, DC)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Bank Customer Resiliency Have you ever thought about what happens if a customer over-draws their checking account? They are in ... overdraft status and the Bank Customer Resiliency (BCR) team steps in to help manage...expertise in credit analysis combined with broad generalist business analyst skills. You will be at the forefront of… more
- Stanley Black and Decker (Towson, MD)
- …integrating the strategic objectives of both organizations to maximize execution of Customer Service , and provide value generating opportunities within the ... Customer Supply Chain Analyst -Hybrid Towson, MD,...Marketing) to attain sales revenue targets, on time performance, service level for the customer /channel. _This role… more
- Meta (Washington, DC)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- Oracle (Washington, DC)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This ... Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham,… more
- CACI International (Annapolis Junction, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amgen (Washington, DC)
- …the lives of patients while transforming your career. **Specialist IS Business Systems Analyst - Product Team** **What you will do** Let's do this. Let's change ... organizations. As the Product Owner, the Specialist IS Business Systems Analyst will primarily support product capabilities on Amgen's Model N implementation,… more
- Capital One (Mclean, VA)
- Sr. Business Analyst - Global Payment Network **Summary:** The Global Payment Network is a unique network built for global connectivity and partnership. The ... smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Consumer Identity The Consumer Identity team is looking for a Sr. Business Analyst for the Strategy and Analytics team to help us in ... to help Capital One in its push to put customer centric analysis at the center of how we...other high leverage use cases As a Senior Business Analyst at Capital One, you will apply your strategic… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking a **_Business Analyst , Student Accounts_** who will report to the Director of University Student Accounts and will support a shared service team ... Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will… more
- Johns Hopkins University (Baltimore, MD)
- …to support the overall mission of the organization. + Deliver high-value customer service that reinforces the Planning & Architecture group's leadership ... central element of this work, and the Space Planning Analyst will complement the team of planners and architects....needed. + Commitment to the mission of the University, customer service , and best practices in data-driven… more
- CACI International (Sterling, VA)
- …and improvements + Data-driven and analytical mindset of service excellence and customer satisfaction + Excellent customer service skills to understand ... **The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5… more