- CenterWell (Washington, DC)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following… more
- Caring Transitions (Washington, DC)
- …talk to you about joining our team! Job Description: You deliver excellent customer service , while safely and efficiently helping clients downsize, relocate and ... Caring Transitions of Washington, DC North helps seniors and...+ Note that we are not movers! We use professional movers for furniture and items over 25 pounds.… more
- Corcentric (Bethesda, MD)
- …collaboration across the sales, delivery, customer care, managed services and customer success that results in smooth transitions and strong adoption of ... As a Director, Professional Services at Corcentric, you will join a...- success is measured from the perspective of the customer , alongside thought leadership and collaborative influence for the… more
- Microsoft Corporation (Dulles, VA)
- … customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. + ... Manager, IT/Network** , you will perform trouble shooting for service incidents, manage assigned projects to meet service...a group, CO+I is focused on the personal and professional development for all employees and offers trainings and… more
- CACI International (Sterling, VA)
- …status, operational issues, and improvement opportunities + Manage the execution of various customer service reports and surveys + Responsible for direct reports ... excellence and customer satisfaction + Demonstrated leadership abilities + Excellent customer service skills to understand client and Customer … more
- CACI International (Sterling, VA)
- …and improvements + Data-driven and analytical mindset of service excellence and customer satisfaction + Excellent customer service skills to understand ... Leader in MSI practice implementation and operations + Led managed IT infrastructure service transitions + Experience leading large teams in a matrixed… more
- Fedcap (Washington, DC)
- …trust, responsiveness, and strong employer engagement pipelines. + Support customer transitions into employment through frequent engagement, on-the-job ... program-level outcomes. + Uphold Fedcap's standards of integrity, equity, and customer -centered service delivery in all employer and participant interactions.… more
- IT Concepts (Washington, DC)
- …summaries, benefit notices, correspondence, and/or policies and procedures. + Excellent customer service skills with demonstrated experience communicating with ... of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining… more
- Oracle (Washington, DC)
- …or EHR implementation/project management (required) * Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred) * Prior ... (required) Certifications (Preferred but Not Required) * PMP (Project Management Professional ) - if responsible for large-scale project planning * Certified … more
- Sunrise Senior Living (Mclean, VA)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... listed as follows: **People** + Knows and lives the Sunrise Mission, Principles of Service , and Core Values and understands the implications of these for all actions… more
- Stryker (District Of Columbia, DC)
- …and customer satisfaction standards. + Represents Stryker in a professional and responsible manner while communication and interacting with others both ... Manager on Stryker Communication's Field Operations team you will develop and manage customer new build or renovation projects from the planning and budgeting phase… more
- CareFirst (Baltimore, MD)
- …including internal and external participants. + Excellent communication, organizational and customer service skills. + Knowledge of basic medical terminology ... line of business. We are looking for an experienced professional to work remotely from within the greater Baltimore...be able to meet established deadlines and handle multiple customer service demands from internal and external… more
- Sodexo (Bethesda, MD)
- …succession planning and operational stability. + Demonstrated success in improving service standards, implementing operational efficiencies, and driving customer ... support new account start-ups and client locations experiencing staffing or operational transitions . In this role, you will step into interim leadership assignments,… more
- Noblis (Washington, DC)
- …daily operations of the assigned program. + Assisting with planning technology transitions to the respective operational customer . + Attending meetings, ... Security Administration (TSA), Customs and Border Protection (CBP), US Secret Service , the Federal Emergency Management Agency (FEMA), Immigration and Customs… more
- PagerDuty (Washington, DC)
- …strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform + Build and scale experimentation ... during consumption model transition + Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies **User Experience &… more
- General Dynamics Information Technology (Arlington, VA)
- …subject matter expert for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as ... for reporting and data migration, ensure data quality during transitions , and troubleshoot data-related issues in both ServiceNow and...Active Top Secret with SCI Eligibility + **Location:** On Customer Site, Arlington, VA GDIT IS YOUR PLACE: *… more
- General Dynamics Information Technology (Arlington, VA)
- …subject matter expert for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as ... queries for reporting and data migration, ensure data quality during transitions , and troubleshoot data-related issues in ServiceNow contexts. WHAT YOU'LL NEED… more
- Allied Universal (Washington, DC)
- …The Area Director will act as the primary client contact for the assigned customer and will provide proactive resolution of any operational issues at assigned client ... **RESPONSIBILITIES:** + Act as the primary client contact for the assigned customer ; responsible for regular face to face client interaction and proactive resolution… more
- Sharecare (Washington, DC)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... toward goals of the care plan, preference changes, and transitions in care settings. Coordinates plan of care with...deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt… more
- DCCA (Annapolis Junction, MD)
- …for the best talent who want to contribute exceptional support to our customer 's unique and mission-critical work. This is a growing, high-profile program. Current, ... The ideal candidate will be interested in executing legacy- to cloud-based transitions , specifically focused on data flow engineering to ensure thorough data… more