- Lumen (Washington, DC)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Sharecare, Inc. (Washington, DC)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Clinical Advocate supports the implementation and delivery of Sharecare's Advocacy program by ... do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty Care… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Amazon Web Services (AWS) is looking for a Developer Advocate to join the Open Source Strategy & Marketing...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Teradata (Annapolis, MD)
- …and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success ... enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial...candidate must possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- Confluent (Washington, DC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Washington, DC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Manager, Customer Success Manager to lead a team of Customer Success Managers ... responsible for all business and operational objectives of your Customer Success Management team. You'll drive the...internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results,… more
- Confluent (Washington, DC)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... + Coordinate the engagement of other Confluent resources (eg Customer + Operations, Customer Success ,...strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent.… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon's ... Garden, etc.) Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience… more
- Amazon (Arlington, VA)
- …create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with ... Software Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience… more
- Amazon (Arlington, VA)
- …issues and drive process improvement projects to eliminate root cause defects. Sr. Customer Success Specialists resolve the most complex customer issues ... the best customer experience. As an Sr. Customer Success Specialist, you will have the...the opportunity to influence teams outside of CS and advocate for Autos customers by surfacing the pain points… more
- Steampunk (Mclean, VA)
- …senior leader focused on customer success , you will participate in customer , partner, and internal business meetings to advocate and support successful ... **Overview** As the **Senior Director, Quality & Customer Success ** , you will be responsible for overseeing the quality assurance and customer success … more
- EAB (Washington, DC)
- …of higher education subject matter + Experience with Salesforce or similar Customer Success platform + Commitment to valuing diversity, practicing inclusive ... practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each… more
- Norstella (Washington, DC)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Sep 9, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... decision-making along the entire drug development journey. **The Role** MMIT's Client Success team has the overall responsibility for the retention and growth of… more