- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... to 25% Type of Travel: Local * * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland… more
- SAIC (Rockville, MD)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** **SAIC is hiring a Deskside Support Technician to support ...experience in lieu of a degree. * Experience providing end user support for multiple… more
- KeenLogic (Washington, DC)
- …network problems. Job Duties and Responsibilities: + Responsible for direct interaction with end user customers and technical support to resolve computer, ... KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in...customer to ensure problems are resolved successfully/satisfactorily + Perform end user operation/procedure training and/or documentation +… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NEON #JP ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support...end of life devices. + Work with Apple support . + Provide on-call support by identifying,… more
- Amentum (Washington, DC)
- …At least 3 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Amentum is seeking a **Call Center IT Support Technician ** to join our team...of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user … more
- Leidos (Camp Springs, MD)
- …numerous remote sites. The IT enterprise includes all typical services - end user workstations, mobile devices, email, applications, servers, storage, ... sector has a career opportunity for a **_Senior Desktop Support Technician_** to support the Cyber ...like home base capacity. + Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. +… more
- Arena Technical Resources, LLC (Washington, DC)
- …and later, Microsoft Office365 / 2021) -Proven experience in troubleshooting andrepairing end user devices and appliances(eg, PCs, Laptops, Printers) -Experience ... a wide range of Firmtechnology solutions, including but notlimited to end - user technology appliances(eg, laptops and peripherals) along with theapplications… more
- SAIC (Washington, DC)
- …Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support ... issues will be escalated to a higher level of support . As needed, the team member will also recommend...a fast-paced environment + ServiceNow Asset and Incident Module ( user -based knowledge) + Bomgar + MAC Troubleshooting + Outage… more
- Epsilon, Inc (Arlington, VA)
- …the imaging and deployment of devices, ensuring proper configuration and readiness for end - user use. + Develop and maintain comprehensive deskside support ... **Deskside Technician Manager** **Who is Epsilon:** Epsilon is an...be responsible for providing expert-level technical guidance and hands-on support within a large enterprise environment. This role focuses… more
- TEKsystems (Baltimore, MD)
- …Refresh (No imaging) - Not looking for imaging techs. Resources must have experience backing up end user data via OneDrive and installing end user ... day * Weekly expectation: 25 machines per week Windows 10 PC Refresh Technician Must have documented experience performing PC Refresh activities. Customer expects 25… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets worked include the problem, the solution, the end user , initiation and completion time, and end user ... communications. You will need to explain technical intricacies to end users in a way that is easily understood....resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets in the designated ticket tracking system, provide an intimal acknowledgement to the end user validating receipt of the ticket + Assist users with account ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting **Experience:** 7 +… more
- General Dynamics Information Technology (Elkridge, MD)
- …Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Certifications:** CompTIA Security + certified ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NSS \#NEON ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our...support services for telework/home users. + Helps ensure user applications work over VPN and/or Citrix. + Manage… more
- Amentum (Washington, DC)
- …At least 4 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + Installs, modifies, and… more
- NANA Regional Corporation (Arlington, VA)
- …rectify recurring issues for the end - user environment. + Provides thorough, in-depth, user support , format and load user data into customer tools. + ... Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals,… more
- Xerox (Washington, DC)
- …personnel as required. + Deliver customer training on assigned products to improve end user knowledge of equipment functionality **Skills and Qualifications:** + ... Onsite Service Technician - Pentagon, VA **General Information** Press space...The salary range above represents the low and high end in the local currency of Xerox's salary range… more
- SAIC (Washington, DC)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** SAIC is hiring for three Deskside Support Technicians to support the Department...Microsoft Office Suite, Antivirus and Malware protection + Conduct user training on approved software and hardware on an… more
- TEKsystems (Annapolis Junction, MD)
- …Annapolis Junction, MD. Under general supervision, the candidate will provide second-tier support to end -users for PC, server, mainframe applications and ... hardware. The candidate will offer support with problems that the first-tier...correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will… more
- General Dynamics Information Technology (Germantown, MD)
- …A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + - CmpTIA **Experience:**… more