- Leidos (Odenton, MD)
- …Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of ... messages, and in person + Able to adapt to service desk capability, handling calls and contacts...(CND, Network+ CE, SSCP)** + A good understanding of Enterprise IT concepts and the basic principles of modern… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …Systems, Inc. (TriTech) is seeking a 'Program Manager , to run a Scientific Service Desk for a federal government agency. The candidate will be responsible ... staff with the intent of quickly identifying and resolving scientific service requests. The team shall perform in-person, remote control, over-the-phone, and… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...monitoring the SHA Desktop Maximo queue, triage, and resolve service requests assigned to the queue. Document resolutions in… more
- General Dynamics Information Technology (Washington, DC)
- …Transform technology into opportunity as an **IT Service Desk Manager ** with GDIT. A career in enterprise IT means connecting and enhancing ... improving how agencies operate. At GDIT, people are our differentiator. As an **IT Service Desk Manager ** , you will help ensure today is safe and tomorrow… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager , Team 3 Lead to support Tier 0/1 ... Service Desk for our Digital and AI Team as we...large initiative to lead the design and operate integrated Enterprise IT solutions that deliver AI-enabled capabilities and enable… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position is contingent upon contract award expected fall/winter 2024.… more
- Koniag Government Services (Baltimore, MD)
- …email only and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **Tuknik Government ... Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public...LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and professional services to Defense and… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist** to be part of a dynamic...and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide software… more
- SAIC (Washington, DC)
- …for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians including workload and performance. + The lead will be expected ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- … requests with the IT service management system + Must be able to manager a team of technicians including workload and performance. + The lead will be expected ... **Description** Responsible for providing desk side support to end users for complex...offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics… more
- Koniag Government Services (Baltimore, MD)
- …email only and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **Tuknik Government ... Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust Clearance** to… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior...to develop templates based on user calls to the Service Desk Manager . Assist the ... hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and... Service Desk Manager with the documentation knowledge base, including closing of… more
- Enterprise Horizon Consulting Group (Washington, DC)
- Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key ... Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital… more
- NuAxis Innovations (Washington, DC)
- **Desktop Support Manager ** Location **Washington, DC** \# of openings **1**...in an enterprise call center - help desk - service desk - ... are currently seeking a talented and motivated **Desktop Support Manager ** for a Full-Time position. **Job Summary:** We are...highly motivated individual in this role. This is an Enterprise Operations Support role, as such it will require… more
- SAIC (Washington, DC)
- …End User Services and Infrastructure Operations teams and technologies. + Help Desk , Exec Help, Enterprise Operations Center, Server, Storage, Cloud, Security, ... **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC The Operations Manager 's key role is to drive… more
- SOS International LLC (Fort Meade, MD)
- …interpret DoD and DINFOS policies. + Oversee the daily operations of service desk , network, security, applications development, project management, logistics, ... 5 years of experience managing information systems and technology ( enterprise systems and applications, networking, and help desk...has 3 to 5 years experience working within the Enterprise Mission Assurance Service (eMass) that understands… more
- Koniag Government Services (Washington, DC)
- …for firewalls, load balancers, servers, hubs As requested via Work Orders and Service Desk Tickets. + Integrate and deploy Government's on-premises office suite ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...cloud service providers facilities. + O&M Shared Service and Help Desk Services such as:… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to maintain/transfer your DoD Secret clearance.** Our F-35 JPO Senior Acquisition Program Manager (Senior Program Manager labor category) is located in Crystal… more
- Capital One (Mclean, VA)
- …As Manager , Portfolio and Product Operations in Capital One's Enterprise Cyber Security organization, we're looking for someone who is passionate about ... Center 3 (19075), United States of America, McLean, Virginia Manager , Cyber Portfolio and Product Operations Capital One, a Fortune 500 company and one of the… more