- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- Randstad US (Bethesda, MD)
- …+ reference1064317 job details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project ... education: Bachelors responsibilities: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...monitoring the SHA Desktop Maximo queue, triage, and resolve service requests assigned to the queue. Document resolutions in… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... of contact (POC) for support issues involving IT support, service desk and desk side...all related incidents requiring escalated support or subject matter enterprise within end user hardware and software, to include,… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking a Service Desk Manager to join in our team's effort to win a new Department of Veteran Affairs' program. This role is ... contingent on award of program to SAIC. Service Desk Manager with a...offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics… more
- Koniag Government Services (Silver Spring, MD)
- …duties being performed under this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar environment. + 3 years ... Government Services company, is seeking an experienced IT Help Desk Specialist IV ( Manager ) to support **KOS**...of demonstrated experience performing the duties/responsibilities of Service Desk personnel in a similar environment.… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II resources supporting… more
- Leidos (Bethesda, MD)
- …+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk ... you can thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation… more
- Koniag Government Services (Washington, DC)
- …via email only and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **Eagle Harbor ... is seeking a Mid-Level Audio and Video Technician -Help Desk with a Secret clearance to support **EHS** and...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …( Enterprise Applications) in the Information Technology department, reporting to the Enterprise Applications Manager . The role can reside in the Dallas or ... hybrid work capabilities and as a member of the Enterprise Applications team, the Systems Administrator is in charge...Service + Address tickets escalated from the Help Desk in a timely manner. + Assist the IT… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior...to develop templates based on user calls to the Service Desk Manager . Assist the ... hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and... Service Desk Manager with the documentation knowledge base, including closing of… more
- SAIC (Washington, DC)
- …Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support, Service Desk , Video Teleconferencing (VTC), and Web Conferencing. For the first ... **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong skills… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... upon your ability to maintain/transfer your DoD Secret clearance. Our Program Manager (Senior), Modular Open Systems Approach (MOSA) Team, located in Crystal City,… more
- RTX Corporation (Arlington, VA)
- …assists with vendor release management by coordinating days, times, change tickets and service desk information. + Accountable for testing new functionality and ... The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team: Position Overview:...where changes need to be made, including impact to service . + Ensures video is available by ensuring patches… more
- Northrop Grumman (Baltimore, MD)
- …other senior leaders + Support asset management, financial management, change management, service desk , innovation and customer satisfaction and procurement + ... familiarity with process/project documentation and/or liaison interfacings for large enterprise organizations. **Information Systems Project Manager Preferred… more
- SAIC (Rockville, MD)
- …of the managers from infrastructure, M-365 to include email and platform, deskside, service desk , and other subject matter experts embedded within the program. ... **Description** SAIC is currently looking to add an Infrastructure Manager to one of our HHS programs. In this...management - Serve as an escalation point for our service desk on all server-related requests or… more
- Rubrik (Washington, DC)
- …Deal Desk team. They will promote a scalable and service -oriented support model, while also ensuring operational compliance and driving continuous improvements ... We are now hiring a **Senior Manager , Global Deal Operations** to oversee the management...software industry experience with 2+ years of management experience(Deal Desk , Finance, Sales/GTM Operations experience preferred) + Institutional knowledge… more
- Leidos (Arlington, VA)
- …Provides guidance, assignments and/or direction to lower-level technicians and assists Service Desk technicians as needed with troubleshooting. **Basic ... Leidos Digital Modernization sector has an opportunity for a IT Network Assistant Manager supporting National Military Command Center (NMCC). If this sounds like the… more
- Leidos (Washington, DC)
- …The program provides a range of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, ... **Description** Leidos is hiring a **Project Manager ** on the ESA V program, in Washington,...this position include: + Translate the CRM Customer Technical Manager 's (CTM's) projects and priorities into tasks and deliverables… more