- Friendly's (Br Foods & 3 Scoops Hospitality) (Baltimore, MD)
- The Guest Experience Manager is Responsible and Accountable for: Responsibilities: + Manage daily restaurant operations with a focus on flawless execution, ... increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. + Revenue Control- achieve… more
- Marriott (Washington, DC)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** *… more
- Omni Hotels (Washington, DC)
- …creation of memorable guest experiences. Qualifications + Minimum of 1 year Front Office Management experience required. + Previous leadership experience ... of Front Office with the oversight of operations relating to the Front Office. Resulting in high levels of guest satisfaction and associate development… more
- Hilton (Washington, DC)
- …_id=GMB\-AMER\-ES\-WASCCES&y _source=1 _MTExMDA4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is looking for a Front Office Manager to join ... the collective bargaining agreement if applicable\._ **What will I be doing?** As Front Office Manager , you would be responsible for directing and administering… more
- HEI Hotels and Resorts (Annapolis, MD)
- … service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of ... level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard...duties as assigned. Qualifications + Minimum of 2 years Front Desk experience , preferably in leadership role.… more
- Target (Gaithersburg, MD)
- …about Target here (https://corporate.target.com/about) . **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank and exceed guest ... provide continuous education opportunities to drive proficiencies for all front of store experiences + Engage in consistent and...change in key areas with the greatest impact on guest experience ; and use guest … more
- Kimpton Hotels & Restaurants (Washington, DC)
- ** Front Office Assistant Manager ** The salary range for this role is $55,000 - 65,000. This is the lowest to highest pay scale we in good faith believe we would ... factors including, but limited to, relevant education, qualifications, certifications, experience , skills, seniority, geographic location, performance, shift, travel requirements,… more
- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Guest Relations Manager position** Our hotels bring people together. We're searching ... for a Guest Relations Manager ...- from Food and Beverage and Maintenance to Housekeeping and Front Office **What We need from you:** + Excellent verbal… more
- Navy Exchange Services (NEX) (Annapolis, MD)
- …special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations ... Title: GUEST SERVICE REPRESENTATIVE I (FLEX) Location: United States-Maryland-Annapolis...and or alternative lodging options in the area. Assists Front Office Manager Supervisor or Assistant General… more
- Topgolf (Germantown, MD)
- …including training and scheduling. + Manage reservations, venue operations, and guest inquiries. + Ensure the cleanliness, maintenance, and organization of retail ... areas. + Execute events, tournaments, and promotions to enhance guest experiences. + Uphold operating procedures and service and...a high level of customer satisfaction. **Critical Skills & Experience Requirements** + Prior experience in golf… more
- Aimbridge Hospitality (Arlington, VA)
- Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and ... + At least 2 to 3 years of progressive experience in a hotel or a related field required....demeanor at all times. + Set the standard for guest relations at the Front Desk. +… more
- Silver Diner Development, LLC (Bethesda, MD)
- …Interacts with guests in and as they leave the restaurant to ensure a positive dining experience + Maintaining a clean Front Desk area to Silver standards + When ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....Question?' We strive never to say no to any guest 's request. We are passionate in our mission to… more
- HEI Hotels and Resorts (Baltimore, MD)
- Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with ... goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an...Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of… more
- Marriott (Washington, DC)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. ... Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE… more
- Marriott (Mclean, VA)
- …The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the ... **Additional Information** Overnight Front Desk Agent **Job Number** 24135435 **Job Category**...Desk Agent **Job Number** 24135435 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...of our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly,… more
- Compass Group, North America (Arlington, VA)
- …equipment at the Front Desk. + Performs any special assignment deemed by the GM, Guest Services manager , or Manager on Duty. + Perform other duties as ... + We are hiring immediately for a full time GUEST SERVICES AGENT position. + Location: Cap One -...vary; more details upon interview + Requirement: Customer service experience required. *Internal Employee Referral Bonus Available + Pay… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...any questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional… more
- Marriott (Bethesda, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Washington, DC)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more