- Sage Hospitality Group (Washington, DC)
- **Why us?** Sage Hospitality Group is looking to hire an Front Desk Agent to join us overseeing the Westin Washington City Center ! A modern, luxury hotel in the ... of our nation's history, The Westin Washington, DC City Center is a dynamic hotel in one of the...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- Aimbridge Hospitality (Linthicum, MD)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort...BWI Airport hotel with an indoor pool and fitness center . For business and vacation travel in Baltimore and… more
- HEI Hotels and Resorts (Linthicum Heights, MD)
- …they are our most valuable asset. Our team is dedicated to providing exceptional service and creating memorable experiences for every guest . We are committed to ... Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate.… more
- HEI Hotels and Resorts (Baltimore, MD)
- …and wellness packages, robust retirement plans to travel benefits, product and service discounts, and much more. Overview Assist guests with arrival and departure ... Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate.… more
- HEI Hotels and Resorts (Washington, DC)
- …and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.Don't meet every single requirement of this job? ... Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate.… more
- HEI Hotels and Resorts (Annapolis, MD)
- …Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. ... welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. + Verify and imprint credit...foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. +… more
- Hilton (Washington, DC)
- …growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center ...related fields + Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform… more
- Hilton (Washington, DC)
- …growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more