- General Dynamics Information Technology (Washington, DC)
- …experience **Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms… more
- General Dynamics Information Technology (Bethesda, MD)
- …Management,SLA Management **Experience:** 5 + years of related experience **Job Description:** **TIER II HELP DESK MANAGER ** Seize your opportunity to make a ... personal impact as a Tier II Help Desk Manager supporting the National Institute for Health (NIH). GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager ** supporting IT support services ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US Senate Sergeant… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to support ... call or at Tier I. + Document incident resolution and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... operating procedures. + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. + SafeBoot password… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... US Army PEO Solider Project Manager Solider Medical Devices (PM SMD) at Ft. Detrick,...DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... and in person + Able to adapt to service desk capability, handling calls and contacts for incident...potential Problem Records and highlight these to the Service Desk Manager in order to ensure the… more
- SAIC (Washington, DC)
- …for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians including workload and performance. + The lead will be expected ... junior, mid, and senior level techs, provide expertise to help solve difficult problems + Manage schedules for team...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- NuAxis Innovations (Washington, DC)
- …**Experience:** Five (5) + years' supervisory experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Manager ** Location **Washington, DC** \# of openings **1**...be resolved within the established timeframes. **Knowledge Requirements:** + Incident Management + Problem Management + Change Management +… more
- SAIC (Washington, DC)
- …in managing End User Services and Infrastructure Operations teams and technologies. + Help Desk , Exec Help , Enterprise Operations Center, Server, Storage, ... **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington...is to drive efficiency of organizational processes and to help maintain and grow this standard in addition to… more
- CACI International (Arlington, VA)
- …Interact with internal and external stakeholders (Program Management, Government Product Support, Help Desk Management and Infrastructure / Data Center POCs, ... Information Technology Manager Job Category: Information Technology Time Type: Full...and processes for disaster recovery + Engage in rapid incident support with Development and Infrastructure team members to… more
- Koniag Government Services (Baltimore, MD)
- …with the support staff towards problem resolution. + Use problem management database and help desk systems as the primary problem tracking and resolution tool. ... email only and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **Tuknik Government… more
- SHI (Washington, DC)
- …continuous learning, are key aspects of this role. This role will report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote ... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees… more