- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting **Experience:** 2 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly status ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity as a… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...They will work as part of Tier 1 and 2 service teams to ensure a timely response to… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2 ** to… more
- General Dynamics Information Technology (Germantown, MD)
- …be measured through satisfactory attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...program support as a Tier 2 Service Desk Technician. Delivering excellent customer… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * Supervises help desk operations at the shift or small help desk level . Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service,Technical Support… more
- Chenega Corporation (Arlington, VA)
- …Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level :Secret Clearance. Top Secret ... Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives...must. Qualifications + Associate's degree. Can be substituted with 2 + years of relevant experience. + Three years relevant… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY...3+ years of related experience Required certs: 1. Security+CE 2 . PWS 9.1 GDIT IS YOUR PLACE: * 401K… more
- Insight Global (Washington, DC)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors Degree with 2 + years of experience OR 4 years of experience (minimum ... (will be sitting on client site working directly with end users) Plusses: Entry level IT certification (A+, Net+, Sec+, etc. ) null We are a company committed… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- GovCIO (Washington, DC)
- …teams and vendors to resolve issues that cannot be fixed at the service desk level . Strong problem-solving and technical skills are essential, along with ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...skilled Senior Help Desk Specialist to join us in our Lansdowne, VA...support level . + Primarily be responsible for level 2 (advanced) support issues, but may… more
- General Dynamics Information Technology (Arlington, VA)
- … Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...is easily understood. You will need to maintain a high- level customer service focus, exhibiting expertise, courtesy, timeliness, and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... **Req ID:** RQ192472 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk … more
- Leidos (Washington, DC)
- …service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level Agreements (SLAs) and Key Performance ... + Working closely with team members, including back office, Level II/III personnel, to diagnose, determine corrective actions, and...4 years of experience in an Help Desk environment. + Must have 2 years… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... and procedures are followed. Preferred Experience: At least two ( 2 ) years of experience in the following technical areas:...Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening,… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more