- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- General Dynamics Information Technology (Rosslyn, VA)
- …who serve RPC customers around the world. + Leads the RPC Help Desk team, enforcing adherence to service level agreements, effective asset management, and ... **Req ID:** RQ176578 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job... Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Help … more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead** **Service Desk Specialist - Tier 2 ** to join our team in ... Washington, DC. As a manager of Tier 2 services will provide second level escalation...not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible for… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years ... **Req ID:** RQ171117 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk … more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2 ** to join our team in Washington, ... DC. As a manager of Tier 2 services will provide second level escalation...but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Tier 2 ** to join… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington, DC** \# of openings **12** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... team NOW! We are seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...(KR), Service Request (SR), Problem Management (PM), and Service Level (SL) modules **Experience:** At least 2 … more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **DMV ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...boost productivity, enhance excellence in communication, and monitor the level of service delivery to determine areas of performance… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 Transform technology… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- General Dynamics Information Technology (Beltsville, MD)
- …Center is as easy as 1 2 3. To learn more about GDIT's Help Desk or Call Center positions and our candidate application process please call 833-GDIT-123.** ... **Req ID:** RQ174742 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to… more
- Alliance Defending Freedom (Lansdowne, VA)
- …to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for ... a highly skilled Senior Help Desk Specialist to join us in...support level . + Primarily be responsible for level 2 (advanced) support issues, but may… more
- Northrop Grumman (Linthicum, MD)
- …today. The Microelectronics Center of Northrop Grumman Mission Systems is seeking a Help Desk Developer for the Engineering and Sciences Organization. The ... looking for you to join our team as a ** Help Desk Developer** based out of **Linthicum,...GitHub Basic Qualifications: + Bachelor's Degree and minimum of 2 years of relevant professional work experience OR Master's… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I** Location **Washington, DC** \# of openings ** 2 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated Help Desk Specialist I for a Full-Time...other support entities when unable to resolve within Service Level Agreement (SLA). + Escalate to other support entities… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team in the ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- ACDI/VOCA (Washington, DC)
- …to trouble-shoot services in HQ and in the field. Administer the organization's help desk ticketing software and triage work tickets. + **Bachelor's degree ... **Minimum four (4) years of relevant work experience** providing Level 1 through 3 user support. + **Minimum three...other ACDI/VOCA software tools. + Manage and report on Help Desk ticketing system, familiarity with Fresh… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... and procedures are followed. Preferred Experience: At least two ( 2 ) years of experience in the following technical areas:...Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening,… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more