- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery,Technical Support **Experience:** 5 ... and advancing the SEC's IT infrastructure. Our dynamic program team of IT leaders and large and small business...to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- Robert Half Technology (Bowie, MD)
- …maintain customer service software and departmental databases. + Train and guide level 1 help desk staff on problem solving. + Guarantee the seamless delivery of ... Escalate unresolved issues to the next level of support team . + Record all customer interactions, transactions, and actions...3 years of experience in customer support or IT Help Desk . + Prefers a Bachelor's degree… more
- ManTech (Glen Burnie, MD)
- …tasks and services to operate a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- General Dynamics Information Technology (Washington, DC)
- …will help ensure today is safe and tomorrow is smarter. Our work depends on the Help Desk Manager joining our team to ensure Congress' upper body has the ... None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,System ... Administration,Troubleshooting **Experience:** 7 + years of related experience **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **-… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Specialist - Tier 3**...Desk Specialist - Tier 3** to join our team . This role will be based out of **Washington,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/service- desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_ **Category** _IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS- 2200-0600...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- GovCIO (Washington, DC)
- …GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates ... and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and...8+ years (or commensurate experience) + 8+ years leading help desk and service desk … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician I Transform technology into...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- CACI International (Arlington, VA)
- …and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as...Resources Command liaisons while working on sensitive cases. + Lead internal cross- team training sessions and conduct… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...highly motivated critical thinkers and innovators + Internal mobility team dedicated to helping you own your career +… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- System One (Bethesda, MD)
- …. We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team . As the IT Service Desk Tower Lead , you ... Desk operational reports; + Represent the Service Desk team in a customer-facing role; +...customer-facing role; + Liaise with the Contractor designated Change lead ; + Act as the lead owner… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** USER SECURITY/GMT HELP DESK ANALYST (BDOS) Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of State ... contract in Washington, DC. The User Security/GMT Help Desk Analyst will be responsible for...user security experience. + Ability to work alongside the Team Lead and Government Project Manager (GPM)… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more