- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4611/it-operations-staff-%28help- desk - tier -i-ii%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID**… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular Percentage of Travel...users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of...schedule * US Citizenship * Must have an active/current Top Secret clearance with SCI eligibility. *… more
- General Dynamics Information Technology (Columbia, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - TS /SCI required** Transform ... Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other...applications, and hardware. + Handles problems that the first- tier of help desk support… more
- General Dynamics Information Technology (Washington, DC)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**...months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required… more
- General Dynamics Information Technology (Washington, DC)
- …4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification and a Security+ ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help … more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Job Family:** Program Management **Skills:** Hiring,People ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...in a fast-paced environment + Security Clearance Level: Active Top Secret with eligibility for SCI +… more
- Farfield Systems (Fort Meade, MD)
- …customer focused." We build, operate and secure networks and infrastructure. Requires a Top Secret /SCI clearance with a polygraph and US Citizenship + Monday ... thru Friday 10am-6pm + Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management… more
- Farfield Systems (Fort Meade, MD)
- …customer focused." We build, operate and secure networks and infrastructure. Requires a Top Secret /SCI clearance with a polygraph and US Citizenship Immediate ... long term position. (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using… more
- Deloitte (Baltimore, MD)
- …Managing the daily activities of configuration and operation of IT systems. + Providing Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... users in accessing and using IT systems. + Providing Tier 1 ( Help Desk ) and...or at any time in the future + Active TS /SCI with Polygraph security clearance required Preferred: + 4+… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …helpdesk by users of cloud infrastructure Schedule: Monday through Friday 2pm-10pm Requirements TS /SCI with poly required + High School Degree/GES and 10 years of ... related experience + A Bachelor of Science may be substituted for 5 years of experience + Hardware experience + Remote assistance + Remote desktop One of the Following Certifications Required: + A+ + Network+ + CCNA Security + CySA+ + GICSP + GSEC + Security+… more
- RBR-Technologies (Fort Meade, MD)
- …+ Manage the daily activities of configuration and operation of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and...of the Service Oriented Architecture (SOA) REQUIREMENTS + Active TS /SCI with polygraph required to be considered + Fifteen… more
- COMSO, Inc (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc + Provide Tier I ( Help Desk ) and Tier II (Escalation) ... Linux Systems Administrator II ( TS /SCI w/ Polygraph) Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+21046) Job Type...Alaska. We are honored to be recognized as a Top Workplace for six years running by the Baltimore… more
- Red River (Arlington, VA)
- …Strong leadership skills with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory… more
- RBR-Technologies (Linthicum Heights, MD)
- …and problem resolution for all the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis, and resolution of problems. + Provides support for the escalation and communication of status to agency management and internal customers. + Provides support for the dispatch system and hardware problems and remains involved… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... + Experience in receiving, triage and route tickets to Tier 2 Help Desk according...an accredited college or University is required + Active TS /SCI clearance with Polygraph About Kaizen Approach We love… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS /SCI w/ Polygraph...hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 ... Alaska. We are honored to be recognized as a Top Workplace for six years running by the Baltimore...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- Kaizen Approach, Inc (Linthicum, MD)
- …Familiarity with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more