- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- ManTech (Washington, DC)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist ** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- ManTech (Glen Burnie, MD)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible...users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead** **Service Desk Specialist - Tier 2** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The ... Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex troubleshooting… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II**...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may ... team NOW! We are seeking a talented and motivated ** Help Desk Specialist II** for...contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues,… more
- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...experience and training. Work is performed under supervision. The Tier I team serves as primary IT Customer Support ... community. We are currently seeking a talented and motivated Help Desk Specialist I for...departments and all WMATA end users. **Essential Functions:** + Tier I customer activities include but are not limited… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support ... program in Washington, DC. As a **Senior Help Desk Specialist ** , you...**Responsibilities** **Responsibilities** + Responsible for diagnosing and resolving HW/SW Tier 1 and 2 issues. + Provide support to… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician/ Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- Office of Inspector General (Washington, DC)
- …of the OIG mission. The incumbent is also responsible for customer services and help desk operations for all IT mission and business systems supporting the ... advisors to the director. These branches cover customer support ( Tier 1), Operations ( Tier 2) and Engineering...four competencies listed below: All applicants must possess IT Specialist experience in the major areas of Systems Administration… more
- MAG (Hanover, MD)
- …for multiple DoD guest systems at various classifications. Tasks include performing help desk , account creation, ticket management, hardware, and software ... Responsibilities** Duties include, but not limited to: + Performs tier 1 support to end users, examples include +...and modernization + Research software and hardware solutions + Help identify requirements and assist in the approval of… more