- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Koniag Government Services (Arlington, VA)
- …Data Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support ... KDS and our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- ManpowerGroup (Washington, DC)
- Experis is partnered with our direct Client in search for a Web Helpdesk and Customer Support Specialist for a long-term contract opportunity in Washington, DC. ... reporting, tracking and fulfilling customer service requests to the Web Assistance helpdesk , as well as assisting with other general web production and customer… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway ... Office of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides telephone and… more
- V2X (Washington, DC)
- …IPO Access Control Specialist /Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT trouble calls. Track ... Responsibilities + What You'll Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Computer Hardware,Remote Access,Remote Support **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and… more
- Design To Delivery Inc (Washington, DC)
- …and Fixed-Price-Award-Fee to Time & Materials. The contract specialist monitors Contractor's performance, approval of progress payments, reviewing ... and Contractor data. In determining a negotiation position, the contract specialist must reconcile differences between the reports of different technical… more
- SAIC (Washington, DC)
- **Description** Position Description: This is an opening for a Network Support Specialist to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) ... 2.2.1 Program's Service Management Office (SMO), acting as an LAN/WAN Support Specialist . This position directly supports DoS on-site to monitor the LAN/WAN network… more
- Guidehouse (Bethesda, MD)
- …access, or related issues. + Create tickets and document all activities in helpdesk ticketing systems. + Escalate more complex problems or unresolved issues to next ... level of support. + Monitor call queues and ensure incoming calls are answered as efficiently as possible. + Address client questions using available information resources. + Comply with Corporate IT Service Management and Service Desk policies, procedures and… more
- Stratus Solutions (Washington, DC)
- …reduce future problems. You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment. You have ... previous experience providing exceptional customer service as the initial point of contact for users requesting assistance by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management appropriately. What we are… more
- Stratus Solutions (Washington, DC)
- …6:00am - 2:30pm You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment You have previous ... experience providing exceptional customer service as the initial point of contact for users requesting assistance by email, phone call, and in person Triage and escalate IT issues to Tier II, Tier III, and OIS management appropriately What we are expecting… more
- Advantage SCI (Washington, DC)
- Job Descriptions: Position: Personnel Security Specialist Reports To: The Customer and Project Manager Clearance Type: Active TS Clearance Work Location: Washington ... of the PM, the CSO, or the Personnel Security Specialist these hours can be changed with approval from...the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Technical Support **Certifications:** Comp ... At GDIT, people are our differentiator. As a System Specialist Sr. you will help ensure today is safe...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure * Modifies, moves,… more
- Deloitte (Rosslyn, VA)
- …VA. Preferred: + Experience with S4/HANA + SAP Certified Application Specialist or SAP Certified Application Professional + Proven experience effectively ... spreadsheet, and presentation creation tools, as well as Internet research tools + Helpdesk support experience + Ability to travel 0-25%, on average, based on the… more